Customer Service Pharmacy Technician

RUTH WATCHE

EMPLOYMENT HISTORY

Funding Specialist, Hyundai Capital America (May 2021 – July 2022)

Reviewing, booking, and funding contracts. Communicating with dealers, sales, and credit

department through various mediums. Following up with dealerships to resolve

pending/missing items for funding

Interpreter, MasterWord Services, Inc. Translation & Interpretation (2018 - 2021)

Provided interpretation services in a variety of public institutions including medical interpreting for medical care providers, patients and their family members

Pharmacy Tech/Customer service, Walgreens, St. David & CornerStone Hospital (2012-2015)

Entered patient data and medication order into database and Prepared admixtures and compounded medication for patients in a very fast paced environment answering telephone inquiries at the same time.

Manager, Ethiopia (2006-2008)

Supervised staff ensuring all duties were performed accurately and in a timely manner so as to provide excellent customer service.

-Maintained all required financial records, payroll, and inventories and worked with outside vendors on a daily basis and for special events.

- Handled customer complaints and resolve issues related to food quality and services

-Hired and mentored employees and scheduled work hours.

BACKGROUND SUMMARY

More than seven years of experience of communicating and providing excellent service that increased sales and growth.

●Supervision

oHiring

oTraining

oScheduling

oPharmacy

oSales

oPrescription

oInventory

● Language Skills

oInterpreting

oObservation tact

oMedical terminology

oDiagnostic procedures

oTreatments

oPatient Interaction

● Financial

oRecord Keeping

oCustomer service

oResolving Complaints

oCustomer Interaction

oReviewing and booking

Data analysis

EDUCATIONAL HISTORY

The University of Texas at Austin May 2018

Bachelor of Science in Biology

Business Foundation Certificate, McCombs School of Business

PC diploma in Microsoft Word, Excel, PowerPoint, Access and SQL

Pharmacy Technician Certificate from Austin Community College

General Lines Agent Certification, Texas Department of Insurance

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