Entry Specialist Data
Resume:
SAKEYA SHARPE
**** ******* *** *** *** Alexandria, VA 22304 252-***-**** *********@*****.***
PROFESSIONAL PROFILE
Hands-on, task focused professional with strong communication skills leveraging customer service, administrative, and healthcare industry experience. Pays close attention to detail for accurate and compliant documentation.
Able to address customer needs while following company procedures.
Skilled at establishing priorities, meeting deadlines, and working unsupervised.
Pursuing Medical Administrative Assistant Certification (CMAA).
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Patient Processing Release of Information
Medical Billing Medical Records Management Patient Registration
Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway
Computer Information Systems Medical Transcription Office Accounting Principles of Management
Medical Laws & Ethics Pathophysiology for Medical Office MS Office / MS Word
EDUCATION
Ultimate Medical Academy Medical Administrative Assistant, 2016
PROFESSIONAL WORK EXPERIENCE
Tanner-Gill – Ohio 10/2019 – Present
Expediter
Maintained safe operating environment and worked timely and effectively in a fast-paced, high demand environment.
Responsible for transporting cargo to different states.
Oversaw loading and unloading of goods from trucks.
Continuum- Karey, NC
Customer service Rep/ Insurance Verification 4/2019- 9/2019
Professionally communicate financial responsibility to patient and make arrangements to pay amount due prior to service
Verify all insurance coverages, including commercial, workers' compensation, auto, and Medicare/Medicaid
Contact each health plan to verify coverage, eligibility, authorization requirements and patient share of cost
A Plus Expediting – Fayetteville, NC 10/2016 – 03/2019
Expediter
Responsible for transporting cargo to different states.
Oversaw loading and unloading of goods from trucks.
Maintained safe operating environment and worked timely and effectively in a fast-paced, high demand environment.
Xerox Business Service, LLC / ACS Staffing – Charlotte, NC 03/2016 – 10/2016
Customer Care Assistant
Polite individual who always recognized the role as service provider and maintained the utmost professionalism.
Handled data entry, processed dental claims, maintained daily logs and managed correspondences.
Maintained confidentiality and complies with Health Insurance Portability and Accountability Act (HIPAA).
Sun State Security – Charlotte, NC 10/2015 – 03/2016
Security Officer
Scanned all security cameras and secured all art work from guests.
Monitored and reported suspicious activities to local authorities.
Indian Head Thrift Store – Oxon Hill, MD 05/2015 – 07/2015
Retail Sales Associate / Customer Service
Addressed and resolved customer product complaints empathetically and professionally.
Stocked and replenished merchandise according to store merchandising layouts.
Determined customer needs by asking relevant questions and listening actively to the responses.
SPARKS – Calverton, MD 11/2013 – 04/2014
Data Entry Specialist
Entered numerical data into databases in a timely and accurate manner.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Reviewed and updated client correspondence files and scheduling database.
West – Rocky Mount, NC 08/2012 – 10/2013
Call Center Representative / Customer Service
Interfaced with customers via inbound and outbound calls for the purpose of resolving routine problems.
Clarified customer requirements and greeted customers in a courteous, friendly, and professional manner.
Prepared complete and accurate work and updated customer files.
Perdue farms – Lewiston Woodville, NC 02/2009 – 05/2012
Quality Assurance Associate
Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
Collected samples during production and tested randomly to determine in-process product quality.
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