Service Representative Customer

Heather M. Nobles

Las Vegas, NV, ***** 503-***-**** Hmnobles1628gmail.com

PROFESSIONAL PROFILE:

Stress-tolerant, energetic professional with 20+ years of experience in successfully prioritizing and completing tasks to meet the needs of people. Outstanding talent for working under minimum supervision coupled with strong interpersonal and organizational skills. Flexibility to add to my knowledge base, work in harmony with co-workers, and manage multiple duties. RELEVANT SKILLS:

Detail Oriented Excellent Verbal and Writing Communication Time Management Proficient in typing Ambitious Always up for a challenge Critical Thinker Driven to succeed Will work until my tasks are complete PROFESSIONAL EXPERIENCE:

Mcgee Air Services (Alaska Air Group)

Fleet Lead and Chief Union Steward, Portland, OR February 2019 to August 2022 Clean aircraft

Secure and sweep aircraft prior to first flight of the day, outbound and inbound international flights. FAA paperwork

Provide support to employees when dealing with potential discipline at work. File Grievances

Inclusion/DHS

Care Provider, Portland, OR December 2017 to April 2022 Bathe

Administer Medication

Cook/Clean

Laundry

Transport to/from Doctors Appointments

Assist Services

Transport Specialist, Portland, OR November 2017 to February 2019 Transport foster children to/from school, Dr appointments and visits with family. Pacificorp

Customer Service Representative, Portland, OR June 2017 to October 2018 Start, stop and move electric service

Payment arrangements

Process payments and refunds

Troubleshoot high bill concerns

Greater New Hope

Family Support Specialist, Portland, OR January 2016 to May 2017 Transport children and families to/from hotel and Greater New Hope Campus Defuse disgruntled clients when necessary

Assist assigned DHS worker with supervising families with overnight visits Seaport Airlines

Customer Service Representative, Portland, OR June 2014 to March 2016 Flight Schedule Maintenance

Process payments and refunds

Nike

Customer Service Representative, Beaverton, OR March 2013 to June 2014 Meet and greet customers

Check in/out customers

Keep store stocked and presentable

EDUCATION

Warner Pacific College Associates - Business & Administration Portland, OR Aloha High School Diploma Portland, OR

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