Entry Clerk Data

MARTHA BRENSIKE, CPhT

Phone: 214-***-****

Email: **************@*****.***

Address: Little Elm, TX 75068

“Board Certified Pharmacy Technician excited to bring over 20 years of background experience in independent retail compounding pharmacies to a growing company. Well-versed in all elements of medication dispensing, and regulatory compliance. Self-starter with ability to work independently or alongside team members.”

EXPERIENCE:

08/2018 - 07/2020

Pharmacy Technician

Texas Star Pharmacy, Plano, TX

• Organized new prescriptions and refill request orders through ComputerRX pharmacy software, preparing labels, and calculating quantities for pharmacists to review for final check process.

• Assisted the marketing sales team in the preparation of prescription pad content for doctors.

• Received and verified drug inventories, reported discrepancies, and updated the inventory system.

• Managed inventory of medications and store supplies; maintained operating supply levels at all times.

• Assisted with pharmacy technician and clerk training on daily pharmacy operations and responsibilities.

10/2011 – 10/2013

Lead Pharmacy Technician

Texas Star Pharmacy II, Plano, TX

• Established and updated patient profiles, insurance details, and prescriptions; reviewed and inputted patient prescription requests into ComputerRX pharmacy software.

• Developed a customer-centric environment that focused on customer satisfaction and retention.

• Responsible for the shift schedule of 2 technicians and 2 clerks; ensured adequate daily coverage.

• Responsible for training technicians and clerks; provided mentorship to junior technicians.

• Handled Account Receivables and Account Payables.

• Managed the vaccine inventory for Texas Vaccines for Children Program.

• Assisted pharmacists with clearing high volumes of prescriptions and responded to customer questions.

• Managed medication stocks, including conducting counts, labeling products and maintaining controls.

• Worked with insurance companies to process claims, resolve problems, and obtain payments.

08/1997 – 09/2011

Lead Pharmacy Technician/Supervisor

Allen Family Drug, Allen, TX

• Supervised daily duties of four (4) junior pharmacy technicians, including restocking and filling prescriptions, operating the cash register, and ensuring efficient day-to-day business practices.

• Maintained the schedule of 2 pharmacists, 5 pharmacy technicians, and 2 front desk staff.

• Assisted the Pharmacist in Charge with marketing and advertising to increase store visibility.

• Performed pharmaceutical and veterinary compounding under supervision of a pharmacist.

• Performed all pharmacy duties including handling Workers Compensation and major medical claims, along with preparing End of Day and End of Month reports for corporate.

• Improved drug inventory management procedures by performing monthly inspections of medication storage locations, thus reducing overhead and eliminating backorders or overstock.

• Customer Service Representative: Built a loyal customer base by anticipating customer needs, and delivering consistently high-quality service. Resolved customer complaints in a timely manner and with 100% customer satisfaction.

COMMUNITY RELATIONS:

06/2004 – Present

Hawaiian and Tahitian Performer

Tropikal Productions, DFW

• Coordinated hula shows with 2-4 performers throughout DFW in 2022

• Achieved a 100% positive customer satisfaction rating with follow-on bookings throughout the year

KEY SKILLS:

• Interpersonal Communication

• Knowledgeable of Pharmacy Operations

• Point of Sale systems proficiency

• Drug Inventory Control

• Medical Terminology

• Proficient in MS Word

EDUCATION:

Pickering High School, Leesville, LA (05/1997)

High School Diploma

CERTIFICATIONS:

Texas State Board of Pharmacy (Active)

• Registered Pharmacy Technician – Registration No. 130968

Pharmacy Technician Certification Board (Active)

• Certified Pharmacy Technician – Certification No. 3201-0105-0765-663

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