Laser Technician Customer Service

Tallon Kempen

***** *** ****** ** **** 951-***-**** *****@*****.***.

Are you interested in a highly motivated, goal oriented service professional to become an effective leader? I can significantly contribute to your company's team of professionals

Experience

Agiliti Health

Surgical laser technician I 2019-present

• Tests, cleans, and sterilizes equipment in operating room prior to procedures.

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• Present in operating room during procedures; level of involvement in procedure is subject to physician demands.

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• Removes, cleans, disinfects, and sterilizes all surgical equipment after procedures.

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• Ensures operational excellence of all vehicles and equipment by communicating defects or necessary maintenance to key stakeholders in a timely manner.

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• Transports equipment to ensure that it is in the right place at the right time for necessary procedures.

Harrahs Rincon

Security and Internal Temp 2017 to present

Officer 1 2017-2018

Officer 2 2018-2019

• Responsible for the safety and well being of guests and fellow employees

• Patrolling all sections of the property to identify hazards and breaks in security

• Managing and maintaining lost and found; logging lost items and returning property to rightful owner.

• Assisting injured guests and applying first aid as necessary until professional help arrives

• Escorting employees with assets and sensitive keys

• Promotions representative/ guest assistance with gift give a ways

• Providing assistance to law enforcement authorities including testimony in courts and other administrative hearings

• Completing written reports as assigned

• Complying with all regulatory guideline, departmental polices and procedures, and company polices

Americas tire

2005-2017

• Tire Service technician (2005-2009)

• Installing new tires and wheels

• Performing tire rotations balances and repairs

• Maintain and follow safety procedures and company policies

• Provide helpful and friendly customer service

CREW CHEIF (2009-2012)

• Leading by example

• Review all material and training with my team

• Coaching and mentoring when seeing an opportunity

• Finding encouraging ways to make the team better

• Maintaining all duty's in vehicle bay area

• Processing and inspecting return products for warranty

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• SERVICE COORDINATOR (2012-2017)

• Reducing return of service

• Improving customer experience

• Increasing safety for our people and customers

• Ensuring and improving more consistence bay times

• Managing and delegating instructions to staff

• Ordering and maintaining required day to day supply

Education

2000-2004- Paloma valley high school Menifee CA

Lock smith diploma- Foley-Belsaw

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