Gloria Singleton
216-***-**** ************@*****.*** Cleveland, OH 44110
SUMMARY
Successful Pharmacy Technician bringing fourteen years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Also have fourteen years of experience in compounding IV's, creams and suspensions.
SKILLS
Pharmacy Operations
Aseptic Techniques
Point of Sale Systems Proficiency
Drug Inventory Control
Preparing Bulk Medications
Ordering and Stocking Medications
Data Entry
Supporting Pharmacy Operations
Prescription Filling and Labeling
Dispensing Medications
Cash Register Operations
Medication Documentation
Verbal and Written Communication
Prescription Refill Fulfillment
Customer Service
Payment Processing
Patient Profile Setup
Insurance Billing
IV Pack Preparation
IV Supply Restocking
Pyxis MedStation
Medical Insurance Claims Processing
HIPAA Compliance
Microsoft Office
Chemical Handling
Detail-Oriented
EXPERIENCE
Pharmacy Technician, St.Vincent Charity Hospital, November 2019-Current
Cleveland, OH
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Mixed pharmaceutical preparations according to written prescriptions.
Pharmacy Technician, Church Square Pharmacy, July 2018-Current
Cleveland, OH
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Verified prescriptions and drug labels, documents and packages.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Verified patients' identities at pickup to prevent sale of wrong medications.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Efficiently processed cash register transactions for new and refilled prescription orders.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Verified and filled over [200] prescriptions per day in busy retail pharmacy setting.
Requested scripts from doctors and verified insurance and coding.
Merchandised related products to drive pharmacy department sales.
Pharmacy Technician, PharMerica, October 2012-January 2020
Eastlake, OH
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Verified prescriptions and drug labels, documents and packages.
Maintained clean and organized pharmacy shelving and work areas.
Verified and filled over 1000 prescriptions per day in busy [close door] pharmacy setting.
Medical Biller/Pharmacy Technician, CRP Pharmacy, October 2014-April 2018
Cleveland, OH
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Prepared prescription transfers to other pharmacies.
Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Efficiently processed cash register transactions for new and refilled prescription orders.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Prepared pricing and instruction labels for placement on prescriptions.
Educated patients on prescription instructions and answered questions regarding drug side effects.
EDUCATION AND TRAINING
PTCB Certified
Pharmacy Technician, Cleveland Institute of Dental-Medical Assistants, Cleveland OH May 2008
ADDITIONAL INFORMATION
Register with Ohio Board of Pharmacy
Certification PTCB 440************