Gloria Singleton

216-***-**** ads9ff@r.postjobfree.com Cleveland, OH 44110

SUMMARY

Successful Pharmacy Technician bringing fourteen years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Also have fourteen years of experience in compounding IV's, creams and suspensions.

SKILLS

Pharmacy Operations

Aseptic Techniques

Point of Sale Systems Proficiency

Drug Inventory Control

Preparing Bulk Medications

Ordering and Stocking Medications

Data Entry

Supporting Pharmacy Operations

Prescription Filling and Labeling

Dispensing Medications

Cash Register Operations

Medication Documentation

Verbal and Written Communication

Prescription Refill Fulfillment

Customer Service

Payment Processing

Patient Profile Setup

Insurance Billing

IV Pack Preparation

IV Supply Restocking

Pyxis MedStation

Medical Insurance Claims Processing

HIPAA Compliance

Microsoft Office

Chemical Handling

Detail-Oriented

EXPERIENCE

Pharmacy Technician, St.Vincent Charity Hospital, November 2019-Current

Cleveland, OH

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.

Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.

Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Mixed pharmaceutical preparations according to written prescriptions.

Pharmacy Technician, Church Square Pharmacy, July 2018-Current

Cleveland, OH

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.

Verified prescriptions and drug labels, documents and packages.

Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

Maintained clean and organized pharmacy shelving and work areas.

Verified patients' identities at pickup to prevent sale of wrong medications.

Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Efficiently processed cash register transactions for new and refilled prescription orders.

Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.

Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Verified and filled over [200] prescriptions per day in busy retail pharmacy setting.

Requested scripts from doctors and verified insurance and coding.

Merchandised related products to drive pharmacy department sales.

Pharmacy Technician, PharMerica, October 2012-January 2020

Eastlake, OH

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.

Verified prescriptions and drug labels, documents and packages.

Maintained clean and organized pharmacy shelving and work areas.

Verified and filled over 1000 prescriptions per day in busy [close door] pharmacy setting.

Medical Biller/Pharmacy Technician, CRP Pharmacy, October 2014-April 2018

Cleveland, OH

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Transmitted claims to insurance companies for payment and reconciled EOBs.

Prepared prescription transfers to other pharmacies.

Leveraged database to confirm validity of prescriptions, patient data and drug side effects.

Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.

Efficiently processed cash register transactions for new and refilled prescription orders.

Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.

Prepared pricing and instruction labels for placement on prescriptions.

Educated patients on prescription instructions and answered questions regarding drug side effects.

EDUCATION AND TRAINING

PTCB Certified

Pharmacy Technician, Cleveland Institute of Dental-Medical Assistants, Cleveland OH May 2008

ADDITIONAL INFORMATION

Register with Ohio Board of Pharmacy

Certification PTCB 440************

Contact this candidate