Sales Associate Front Desk

YI Yvette Ibarra

Converse, TX ***** 979-***-**** **************@*****.***

PROFESSIONAL

SUMMARY

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

SKILLS Verbal and Written

Communication

Sales Goal Attainment

Membership Sales

Retail Loss Prevention

Sales Expertise

Customer Needs Assessment

Customer Service

Upselling Techniques

Teamwork and Collaboration

Sales Leadership

Upselling Strategies

Returns and Refunds

WORK HISTORY SALES ASSOCIATE 03/2022 to 07/2022

Education Management Services LLC San Antonio, TX Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Maintained records related to sales, returns and inventory availability. Answered customer questions regarding sizing, accessories and proper care for merchandise.

Provided positive first impressions to welcome existing, new and potential customers.

FRONT DESK RECEPTIONIST 06/2019 to 12/2019

Days Inn Hotel College Station, TX

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

EDUCATION Cosmetology 10/2018

Virginia College, Lubbock

Reese Educational Center, Lubbock, TX 08/2017

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