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Customer Service Remote

Location:
Douglasville, GA
Posted:
October 30, 2022

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Resume:

Christina Smith

****North Mckoy Rd. Villa Rica, Ga. 30180 770-***-**** *********.*********@*****.***

Objective

A Remote Customer Service position with advancement opportunities. Seeking long term position.

Education

HIGHSCHOOL DIPLOMA 2001 KINGS WAY CHRISTIAN ACADEMY

PRIOR GA INSURANCE AGENT LICENSE #619015 (CHRISTINA SUDDETH)

Property & Casualty 2002-2018

Life, Health, and Sickness 2006-2018

Skills & Abilities

MANAGEMENT

Account Manager and Managing Agent of top insurance companies.

Preform administrative tasks, maintaining clientele records, payroll, remittance reports

Efficient in Microsoft programs, computer skills

SALES

Sell various insurance products, Property and Casualty, Life, Health and Sickness polices.

Seek out new clients, develop cross sell lists and network to generate new leads. Self-motivating and needs little supervision. Self-starter.

COMMUNICATION

Inbound/outbound call to clients for policy management, analyze needs and problem solve issues and complaints.

Build relationships through excellent customer service and attention to detail for every call.

Excellent communication and follow up skills.

Experience

MANAGING AGENT HENRY COWART, STATEFARM INSURANCE 09/2011 – 05/2017

Team Member and operator, responsibilities included opening and closing office. Sales and Customer Service.

Administrative duties, handling money transactions, managing and recording policyholder accounts.

SALES AGENT JOHN CRUMBLIN, STATEFARM INSURANCE 12/2009 – 09/2011

Team Member, Customer service, Sales Agent

New Agency/office responsibilities, Systems generation, Problem solving, Networking, Working Warm/Hot leads, Cold calling.

SALES AGENT LLOYD PRO GROUP, NATIONWIDE INSURANCE 06/2004 – 12/2009

All aspects of sales and customer service. Handling of accounts and remittance, daily office duties.

NOTE: Disabled 2017, Incarcerated for felony Drug Conspiracy 2017-2022. Now held accountable and looking for a fresh start. Drug free and dependable.



Contact this candidate