Christina Smith
****North Mckoy Rd. Villa Rica, Ga. 30180 770-***-**** *********.*********@*****.***
Objective
A Remote Customer Service position with advancement opportunities. Seeking long term position.
Education
HIGHSCHOOL DIPLOMA 2001 KINGS WAY CHRISTIAN ACADEMY
PRIOR GA INSURANCE AGENT LICENSE #619015 (CHRISTINA SUDDETH)
Property & Casualty 2002-2018
Life, Health, and Sickness 2006-2018
Skills & Abilities
MANAGEMENT
Account Manager and Managing Agent of top insurance companies.
Preform administrative tasks, maintaining clientele records, payroll, remittance reports
Efficient in Microsoft programs, computer skills
SALES
Sell various insurance products, Property and Casualty, Life, Health and Sickness polices.
Seek out new clients, develop cross sell lists and network to generate new leads. Self-motivating and needs little supervision. Self-starter.
COMMUNICATION
Inbound/outbound call to clients for policy management, analyze needs and problem solve issues and complaints.
Build relationships through excellent customer service and attention to detail for every call.
Excellent communication and follow up skills.
Experience
MANAGING AGENT HENRY COWART, STATEFARM INSURANCE 09/2011 – 05/2017
Team Member and operator, responsibilities included opening and closing office. Sales and Customer Service.
Administrative duties, handling money transactions, managing and recording policyholder accounts.
SALES AGENT JOHN CRUMBLIN, STATEFARM INSURANCE 12/2009 – 09/2011
Team Member, Customer service, Sales Agent
New Agency/office responsibilities, Systems generation, Problem solving, Networking, Working Warm/Hot leads, Cold calling.
SALES AGENT LLOYD PRO GROUP, NATIONWIDE INSURANCE 06/2004 – 12/2009
All aspects of sales and customer service. Handling of accounts and remittance, daily office duties.
NOTE: Disabled 2017, Incarcerated for felony Drug Conspiracy 2017-2022. Now held accountable and looking for a fresh start. Drug free and dependable.