Branch Manager

Baby Alex T P

Tharappel House, Ottapoyil, Thiruvambady,

Kozhikode, Kerala – 673603

844-***-**** ****.****@*****.***

Objective

Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service, marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills. Experience

CSB Bank Ltd.

Asst. Manager

22.09.2012 to 18.05.2018

CSB Bank Ltd.

Branch Manager

18.05.2018 – till date

Job Profile

Engaged employees in business processes with positive motivational techniques.

Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.

Identified and capitalized on community business opportunities with effective networking.

Assessed employee performance and developed improvement plans.

Recommended loan approvals and denials based on customer loan application reviews.

Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.

Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Submitted loan applications to loan underwriter for verification and recommendation.

Meet deadlines by proactively managing individual and team tasks and streamlining processes.

Maintained friendly and professional customer interactions.

Gathered and reviewed customer feedback to improve operations. Education

University of Calicut

Bachelor of Science (BSc. Physics)

First Class

2006

St. Sebastian Higher Secondary School

Plus Two

Second Class

2003

St. Sebastian Higher Secondary School

S.S.L.C

First Class

2001

Skills

Staff Management

Goals and Performance

Proficiency in MS Office other software

Relationship Building and Management

Banking

Interests

Listening Music, Travelling, Walking

Languages

English, Malayalam, Hindi

Personal Details

Name : Baby Alex T P

Date of Birth : 31-05-1986

Sex. : Male

Father’s Name. : T C Paul

Permanent Address : Tharappel House

Ottapoyil, Thiruvambady,

Kozhikode, Kerala - 673603

Mobile No : 844-***-****

Email : ****.****@*****.***

Personal Traits : Confident, Open minded & Willing to accept responsibilities. Marital Status : Married

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