Customer Service Personal Shopper
Resume:
C O N TACT
*******@***.***
Oakwood, 30566
phone
address
C A R E E R O B J E C T I V E
Detail-oriented professional with 9+ years of experience in various industries and a proven knowledge of
troubleshooting, regulatory compliance, and preventative maintenance. Aiming to leverage my skills to successfully fill the Drone Position in your company. I want to bring my knowledge to help your company reach new heights.
E D U C ATION
March 2021
Certification In FAA Drone
Laws/Operations/Safety/Weather/Mechanic
Drone Pilot Ground School, Nashville, TN
January 2018
Certification In Medical Terminology
University Of Georgia, Athens, GA
June 2017
Certification In Culinary Arts
GPA 4.0
Relevant Coursework
LAANC Systems •
Sectional Charts •
Drone Law •
Drone Safety •
Physics •
Airspace •
Maintenance •
Awards & Honors
Certification •
GPA 4.0
GPA 3.9
E X P E R I E N C E
March 2021 - Present
Drone Pilot
Droners IO, Oakwood, GA
An aerial photographer/videographer that specializes in advertising and real estate.
experience with repairing my drone (light maintenance) when problems arise
And have a strong emphasis on safety, promptness,
And professionalism in giving the Client(s) what they request and within an hour to one day of the job.
Makes sure ground crew and civilians are safe
Drone is in working order
Weather is permitting
Checks NOTAMS, sectional charts, and request
information from LAANC system.
March 2021 - Present
Personal Shopper
Instacart, Oakwood, GA
Picking up customers orders
Communicating with customer for replacements and
showing them that I do quality checks (taking a picture of eggs to show them I check all items for quality) Getting items to destination(s) in a timely manner while ensuring food safety.
Used knowledge of company products and services to recommend solutions to customers.
Evaluated client feedback to brainstorm ways to
improve products and provide quality customer service. Responded promptly to customer queries to increase overall satisfaction.
Highlighted product sales to save customer money
January 2021 - Present
Food Delivery Driver
DoorDash, Oakwood, GA
DRONE PILOT
K Y L E Y KOOGLER
Rouxbe, ON
March 2016
Completed Coursework Towards Associate In Science
(A.S.) In Criminal Justice
Indiana Wesleyan University (DID NOT
GRADUATE), Marion, IN
January 2016
Certification Level 4 In Sign Language
University Of Georgia Adult Education, Athens, GA May 2013
High School Diploma
Independence Academy (HomeSchooled), Braselton, GA GPA 3.9
Relevant Coursework
ASL Level 1 •
ASL Level 2 •
ASL Level 3 •
ASL Level 4 •
GPA 3.8
Extracurricular Activities
Martial Arts •
Girl Scouts •
Picked up customers food and delivered in a safe timely manner while food was still fresh
Communicated with customers to update them on food timing and made sure to inquire if I could get them anything else
Adhered to quality and service standards to support operational goals.
Responded quickly to meet customer needs and resolve problems
July 2008 - April 2011
Karate Instructor
Private in Home karate instructor, Gwinnett, GA
Taught students in the art of fighting and weapons in a safe way.
Made sure the students and parents were taken care of in a professional manner.
Would communicate and speak to parents and students even during days off to make sure they were taken care of and had all questions answered.
Would make sure the students enjoyed the experience, but worked hard for a set goal.
Responded quickly to meet customer needs and resolve problems.
Participated in ongoing training to enhance own job skills and knowledge.
Adhered to quality and service standards to support operational goals.
May 2008 - March 2010
Assistant Karate Instructor/After School Program
The Dojo, Gwinnett, GA
Taught martial arts weapons to new students while
ensuring safety
Assisted in after school/summer camp programs. With emphasis on child safety and overseeing camp activities Would keep all mats neat and orderly while tending to the needs of the students.
Prepared students for further development by
encouraging them to explore learning opportunities and to persevere with challenging tasks.
Conferred with other teachers and professionals to plan and schedule lessons promoting learning and
development.
Diversified teaching methods and instructional
materials to meet students' varying needs and
interests.
Met with parents and guardians to discuss children's progress and determine learning priorities
Planned and supervised class projects, field trips and visits by guest speakers.
L A N G UAGES
English
Native
•
Sign Language
Advanced
University of Georgia continuing education
•
A D D I T I O N A L S K I L L S
• Versed on DJI platforms
• Versed on DropBox
• Time Management
• Complex Problem-Solving
• Pre-Flight Check
• Reading Comprehension
• Critical Thinking
• Equipment Repairs
• FAA Regulations
• Safety Standards
• Capturing Video
• Daily Logs
• Weather Watching
• Active Listening
• Customer Satisfaction
• Aerial Photography
• Maintaining Clean Work Areas
• Project Requirements
• Customer Relationships
• Flight Safety
• Basic Repairs
• Team Meetings
• Mavic 2 pro owner and operator
• LAANC System
• Sectional Charts
C E R T I F I C ATIONS
• FAA part 107
• Drivers license
R E F E R E N C E S
References available upon request
VOLUNTEER E X P E R I E N C E
February 2011 - March 2012
Lead Fundraiser Energy for Life, Oakwood, GA
Cadet Girl Scouts of Asmeruca, Braselton, GA
I oversaw the fundraising for my team and raised 3,000 dollars in a few months. Made T-shirt's Advertised to locals and businesses Organized meeting points Operation stretched multiple states.
•
AWARDS
• Cadet -Girl Scouts of America
C OMMUNITY S E R V I C E
Cadet Girl Scouts of America, Oakwood, GA
Volunteered in numerous community events Clean ups Blood drives Helping the elderly Helping the homeless Educating others on the importance of youth education/Girl Scout organization Raising money for various organizations
•
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