Sales Associate Customer Service

Katy Mansfield

Glasgow, Ky, *****

Phone©270-***-****

**********@*******-**.***

Skills and Abilities

Strong organizational skills

Patient and dependable

Persistent

Strong customer service skills

Reliable, willing to exceed expectations

Computer literate

Dedicated

Resilient

Actively look for ways to help people

Aware of social constraints

Convey information effectively

Manage one's own time effectively and efficiently

Education

Western Kentucky University Glasgow, Ky

Bachelor’s Degree: Interdisciplinary studies in Elementary Education: 2009

Experience

Walmart Glasgow, CA

Date: 09/2016 - 05/2022

Title: Sales Associate/In store grocery prep and delivery

Duties:

Deal directly with the public while working in the toy department 100% of the time

Greet customers, patrons, or visitors in a friendly manner 100% of the time

Convince others to buy merchandise/goods or to otherwise change their minds or actions 90% of the time.

Observe, receive, and otherwise obtain information from all relevant sources 100% of the time.

Receive, unload, open, unpack sales floor merchandise

Develop constructive and cooperative working relationships with others and maintain them within the 5 1/2 years of employment at Walmart.

Analyze information and evaluate results to choose the best solution and solve problems.

Maintain records of sales or other business transactions.

Process sales or other transactions when asked to.

Respond to phone inquiries

Describe merchandise and explain use, operation, and care of merchandise to customers.

Ticket, arrange, and display merchandise to promote sales.

Inventory stock and requisition new stock.

Shopped for groceries ordered online via mobile app with full accuracy as indicated by customers

Provide delivery of groceries to vehicles curb side

Show patience and respect to all customers 100% of the time during delivery to cars waiting for their groceries

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