Customer Service Data Entry
Resume:
SHEREE CONNELL
BINGHAMTON, NY ***05
SPUNKYGAL1976@HOTMAIL
Objective
To work in a CUSTOMER SERVICE position with a company that encourages team work, that will provide me the ability to use my current work experiences as well as experience new challenges. I retired September 2020 and I’m seeking part-time work in a customer/office-oriented atmosphere.
Relevant Skills
- 25+ years of providing excellent customer service
- Years of experience working in a fast-paced office setting where confidentiality was a must
- Experience using Microsoft Word, Excel
- Excellent interpersonal skills along with an outgoing and friendly personality
Employment History
United Health Services Hospitals
Payroll Systems Technician, 2007 - 2020
Responsible for maintaining the accuracy of approximately 6000 employee timecards and paychecks. Provide analysis report utilizing spreadsheets on a bi-weekly basis to Senior Management. Provide excellent employee support/service both telephone and in person. Responsible for processing payroll taxes on a bi-weekly basis and completing quarterly taxes. Process journal entries related to payroll, and reconciling payroll accounts. Employee confidentiality always a priority. .
United Health Services Hospitals
Senior Accounts Payable Clerk, 2004 - 2007
Handled all accounts payable related duties. Vouching of invoices and distribution of checks to ensure timely payments to vendors. Reconcile vendor statements and followed-up with vendor on outstanding invoices and status of payments. Send letters to vendors relating to outstanding accounts payable checks on a monthly basis. Provide exceptional customer service to both outside vendors and hospital employees.
United Health Services Hospitals
Nursing Support Services Assistant, 1996—2004
Data entry of hospital employees’ timecards. Prepare Lotus 1.2.3. spreadsheets for nursing supervisors. Process disability claims for hospital employees. Provide exceptional customer service to hospital employees. Develop spreadsheets as requested using Lotus 1.2.3.
Giant Market 2003-2006, 2008 (part time)
Use of cash register, balance cash drawer, face store inventory, packing of customer groceries in a timely fashion, assisting customers finding store items, stocking store shelves with new inventory, excellent customer service with a smile. Experience working in store deli.
Binghamton North High School Graduate 1976
Special Hobbies/Interests
Gardening, photography, sitting around a campfire, visiting lighthouses, riding trains. Spending time with family and friends.
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