Objective

Engaging servant leader with over * years of extensive experience and proven ability to work creatively and analytically in an agile environment. Hands-on Scrum Master that facilitates the implementation of an Agile mindset for software development teams to drive productivity and quality delivery. Demonstrates the ability to motivate, organize, lead and coach Scrum teams across multiple locations, with a verifiable track record of managing complex projects while delivering on time, under budget and above expectations.

Professional Summary

A Certified Scrum Master (PSM, SAFe, SSM, BSc).

A passionate and highly skilled Agile subject matter expert who has enabled teams to continuously deliver projects on time and under budget.

Capable of transforming from Waterfall to Agile, bringing enthusiasm and awareness to the framework.

Applying expert judgement to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

Versatile with multiple Agile project tracking tools with great knowledge on environment set-up, customizing workflow on Jira, Rally, Version one, Visual studios, Azure DevOps Server, SharePoint, Slacks, MS Teams, OneNote, Service Now, to track software development, communicate with team, and generate data related to team performance (velocity and burndown chart).

Quality of being a team player and influencer, providing excellent feedback to leadership.

Excellent problem-solving, Communication and analytical skills, with the ability to encourage collaboration, coach and mentor Scrum Masters and Product Owners.

Worked with the business owners and the product owners developing the Product Vision and the product road map and to define business values.

Skills/Tools:

Passionate Agilist

Strong communication

Excellent Problem solving

Passionate about improvement

Strong analytical skill

Transformational leader

Excellent coach and mentor

Ability to prioritize and multitask

Scrum/Kanban/Devops

Kaizen Mindset

Scaled Agile Framework (SAFe)

Agile Project Management

MS Suite (Office, Excel, Teams, Share point, Project, Azure)

Jira/Confluence/Mural/Miro / ADS/Trello

Software Development Life Cycle (SDLC)

Write User Stories that meet the INVEST, SMART models.

Professional Experience

JP Morgan Chase & Co, Dallas, TX (December 2019 to Present)

Scrum Master

Program and Portfolio level support to meet Tower Level deliverables

Program Increment support at team and program level. Preventing over-commitment during PI planning as well as ensuring a PI inspect and Adapt after the fact

Support 2 IT Teams to meet team level incremental deliverables

Jira Align program support at the program level.

Support New scrum masters onboarding

Manage team and ART level backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiative.

oAssist teams to remove impediment within the team, between teams, and across the program.

oFacilitate Product Owner/Manager to keep a focus on backlog prioritization while maintaining focus on product goal

oImprove and strengthen relationships between Product owner/Manager and various stakeholders to facilitate team's interaction with them

oContinuous innovation on new techniques to aid Product owner/Manager on Product backlog management

Facilitate conversation with Product Owner on proper Product Backlog Items management to ensure features are properly created and goals are clearly identified.

Facilitate scrum ceremonies including the Daily Stand Up, Sprint Planning and Retrospective Discussions and sprint review as needed.

Facilitate and track PI and Sprint retrospectives to ensure accountability across the board.

Update Program and Team levels metric to ensure continuous improvement and a focus on product goals, as well as provide analysis and prepare end of PI reports for Tower Leads

Facilitate the preparation of end of Sprint reports at team level and provide support to other teams at program level where required.

Key Achievements

Facilitated the implementation of the Agile mindset to the teams, stakeholders and enterprise that led to the increase of ROI, saving 20% of the project cost, managing teams’ engine runtime cost.

Facilitated team during the migration of all pipelines from previous platform to Company used platform.

Facilitated team during the deployment of new data pipelines which help reduce incoming fraud by approx. $5M and enabling analyst to have end to end view of all Fraud Tagging data 3D secure monitoring and defenses.

Train team on effective planning as it relates to helping the team ensure dependencies are known, expectations with downstream teams or owners of those dependencies are aware of needs and solutions/timelines are interlocked to promote velocity and meeting milestones.

Travelers Insurance, Hartford, CT (May 2016 to November 2019)

American insurance company and the second largest writer of U.S. commercial property casualty insurance and the third largest writer of U.S. personal insurance through independent agents.

Lead Scrum Master

Assisted with internal and external communication, improving transparency, and radiating information from team level to management level.

Provided training and worked closely with Product Owners in product backlog refinement and continuous delivery of features.

Facilitated team’s Agile Scrum Ceremonies, as well as stakeholder meetings.

Worked with technical team as part of grooming to understand technical challenges and facilitate the negotiation discussion between Dev team and PO.

Tracked and communicated team velocity and sprint/release progress to all affected teams and management.

Employed one-on-one opportunity to meet with each scrum team member to assess skill and maturity to understand responsibilities and tasks to balance each employee's workload.

Key Achievements

Facilitated team working on decommissioning of old and out of date pipelines, creating and backfilling new pipelines and enabling team to track usage metrics thus developing a continuous improvement mindset.

Faster speed to market for new servicing pipelines, encourage common knowledge sharing across multiple partner teams.

Whataburger, San Antonio, Texas (February 2013 to April 2016)

an American regional fast food restaurant chain, headquartered and based in San Antonio, Texas, that specializes in hamburgers.

Business Analyst / Scrum Master

Facilitated daily stand-up meetings, backlog refinement, sprint planning, sprint demo and retrospective meetings.

Facilitated test-driven development on all projects increasing quality by 20% benchmarked against historical data.

Effectively managed and created increments for over 80 sprints

Planned and conducted the Sprint planning and assisting team in making appropriate commitments through story selection and task definition.

Worked closely with the team and other Scrum Masters (Scrum of Scrums) to maintain focus on both the product and the scrum process and help the team become more cross-functional, self-organized and Self-managed.

Tracked key metrics via burn-down, burn-up and team velocity and radiating progress to our stakeholders.

CnK Mining, Cameroon, Africa (June 2011 to January 2013)

Mining Company.

Project Manager / Scrum Master

Responsible for providing metrics, project estimations and timelines to client, using Jira reports (burn down chart, burn up chart, cumulative flow diagram etc.)

Managed dependencies between other Scrum teams, third parties, and other non-Agile waterfall teams.

Role includes facilitating multiple development teams by ensuring the scrum framework is followed by facilitating daily scrum meetings, sprint planning and backlog refinement meetings

Facilitate review meetings at sprint-end and release planning meetings

Ensure that teams can complete sprint stories to the best of their ability with strict deadlines while removing impediments

Communicate product backlog priorities to the development teams and refine the product backlog based on status and development needs, aligning with the product owner's communications

Knowledgeable in Microsoft Office, JIRA, Confluence, Crucible, ServiceNow.

Education and Certifications

Bachelor’s Degree in Accounting

University of Buea

Professional Scrum Master

Certified Scrum Master

Certified SAFe 5.1

AWS Cloud Practitioner

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