R
Victor
Robinson
robinsonvictor**@yah
oo.com
Lockport, IL 60441
SUMMARY
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
SKILLS
Microsoft Excel
Data Entry
Detail Focused
Problem-Solving
Decision Making
Organizational Skills
EXPERIENCE
Parts Manager
Chicago, IL
North Shore Auto Rebuilders / Nov 2021 to Current
Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins. Received and stocked incoming merchandise, arranging items in correct locations. Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
Parts Advisor
Chicago, IL
Perillo BMW/ Jul 2018 to Nov 2021
Managed inventory, ordered parts and recorded parts transactions through dealer management system software and trained other team members to use software proficiently.
Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database. Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year. Performed quality control inspections on parts and packaged parts for delivery or sale. Supported service department by expertly pulling parts and updating records. Coordinated restocks by working closely with parts manager to fill critical gaps. Body Shop Parts Manager
Chicago, IL
Perillo Collision Center/ Apr 2010 to Jun 2018
Received, examined and reshelved returned parts.
Controlled daily parts program activities to improve sales and inventory management. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Replaced or repaired parts to complete daily work orders on vehicles. Organized and maintained work areas free of potential hazards. Monitored parts and materials storage area and maintained stock replenishment and organization.
Received new inventory orders and verified completeness and accuracy. Distributed vehicle parts to technicians for replacement on in-shop vehicles. EDUCATION AND TRAINING
High School Diploma
Chicago Military Academy Bronzeville May 2003
Chicago, IL
Some College (No Degree)
Northeastern Illinois University
Chicago, IL
CenterNet/Dealerspeed Experience
Proficient with CCC
LANGUAGES
Spanish:
Native/ Bilingual