J A R T U Y A M A H
Jy
Integrity
Leadership
Loyalty
Teamwork
inbound/Outbound Calls
Data Entry
Computer Troubleshooting Skills
Strong Communication
Dedicated and tactful Customer Service Representative with significant knowledge and experience solving problems with strong written and oral communication skills.
S K I L L S &
E X P E R T I S E
P R O F I L E
E D U C A T I O N
Peachtree Ridge High Scool
Graduated in 2016
SECONDARY SCHOOL
Gwinnett Techical College
Completed 25 Credits
COMPUTER PROGRAMMING, AAS
E X P E R I E N C E
Capital One
intuit QuckBooks
2019 - 2021
2017 - 2020
CUSTOMER SUCCESS REPRESENTATIVE
Support customer success and seeked ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chats and emails.
Processed documents such as Orders, applications and approval Provided competent customer service and ensure client happiness.
SERVICE AND SUPPORT SPECIALIST
Used software such as salesforce to perform financial record- keeping duties for freelanced companies owners.
Record transactions, track cash flows, create invoices, handle payroll tasks, and performed data entry task.
Atlanta, Georgia
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