TERESA CARVER
Burien, US ***** 206-***-**** ****************@*****.***
SUMMARY
Customer Service Representative with exceptional oral and written communication, active listening, and problem-solving abilities.
Precise Data Entry Clerk well-versed in confirming data accuracy of data and resolving discrepancies in information.
Successful at contributing to team success by applying understanding of underwriting and clerical abilities to daily team needs.
SKILLS
Quality Control
Inspection Evaluations
Customer Service
People Skills
Data Management
Critical Thinking
Reliable & Trustworthy
Maintenance & Repair
Supervision & Leadership
Computer Skills
Flexible Schedule
EXPERIENCE
07/2019 to 06/2022 Underwriter Assistant
Mal De Air Seattle, WA
Performed data entry functions to track information such as payments, account updates and customer interactions.
Evaluated accuracy and integrity of supplied information. 01/1999 to 10/2001 Metal Forming Machine Operator
Exotic Metals Forming Company Seattle, WA
Monitored machine operations and observed control panels and gauges to identify malfunctions.
Notified supervisors of malfunctions, nonconformances or quality issues. Performed basic equipment repairs and replaced parts. Swabbed molds with solutions to prevent products from sticking. 05/1992 to 02/1997 Lead Technician
Contec Cable Technologies Seattle, WA
Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Managed quality control and maintained high level of customer satisfaction.
EDUCATION AND TRAINING
01/1986 Medical Certificate: Medical Assisting
PSIT Seattle, WA
1984 Some College (No Degree)
Seattle Central College Seattle, WA
01/1981 High School Diploma
Lincoln High School Seattle, WA
Promoted to Team Lead after only one year for exceptional performance. ACTIVITIES AND HONORS
Education