Fraud Analyst Merchandiser

LUKMAN AZEEZ OLASUNKANMI

+234********** *******************@*****.***

PERSONAL DETAILS

Country: Nigeria

State of Origin: Oyo

Marital Status: Single

TECHNICAL SKILLS

Applications : Intellinks, Finacle, Excel, Avaya, Clari5, First-Mobile Console, FIP EXPERIENCE

FIRST BANK OF NIGERIA Service Executive (Fraud Analyst) Oct 2020 – Till date Lagos, Nigeria (full-time, Onsite)

● Use of rule-based fraud monitoring system solutions to monitor NIP transactions for fraudulent behavior.

● Review of existing controls to check areas of weaknesses and provide recommendations on ways of improving the identified control lapses.

● Monitoring constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.

● Observing a customer's transaction pattern to identify fraudulent transactions.

● Inter-bank and intra-bank fraud investigation, information validation and confirming authenticity of transactions.

● Resolving customer’s issues within the scope of existing service level agreement.

● Deactivation and blacklisting of fraudulent devices uses for performing fraudulent transactions

● Placing direct phone calls to customers to verify genuineness of suspected fraudulent transactions on their account

● Monitoring and escalation of internal fraud

Nigeria Breweries PLC Merchandiser May. 2019 – Nov. 2019 Oyo, Nigeria (Contract, Onsite)

● Supervision of Nigerian Breweries products across all outlets within Ibadan south west zone.

● Confirmation of expiration date of products and extradition of expired products from outlet lobby.

● Ensuring compliance of outlets with lobby rules

EDUCATION

Les Cours Sonou University,Benin Republic Cotonou ( 2014-2017) B.sc Mass Communication (Second class upper)

REFEREES

● Mr. Abiodun Yusuff

Commercial Business Controller

Nigerian Breweries Plc HQ

Iganmu, Lagos.

email: *********@*****.***

● Lukman Hammed Olalekan

Senior Software Engineer, Bundle Africa

phone: 080********

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