Nurse Practitioner Customer Service

Laura L. Brosius, MSN, FNP-C

**** *. ***** ******

Port Huron, MI 48060

Mobile: 810-***-****

Objective: Secure a position as a Family Nurse Practitioner that will enable me to provide the management of quality client care as a health care provider utilizing the knowledge of assessment skills and critical thinking obtained through my advanced level of nursing education and experience.

License/Certifications:

·AANP board certification: Family Nurse Practitioner

·Michigan APRN & RN licenses

·DEA License

·BLS certification

Education:

01/2015-05/2018 Lewis University Oak Brook, IL

·MSN/Family Nurse Practitioner Program

·Graduation May 20, 2018

08/2012-08/2014 University of Michigan-Flint Flint, MI

·BSN Degree with High Honors

05/2004-05/2007 St. Clair County Community College Port Huron, MI

·Associate Degree of Nursing

Competency Review:

·Dependable and responsible

·Leadership qualities that enhance autonomous abilities and strong team work

·Detail oriented with ability to plan, organize, and implement the nursing process

·Recognize and utilize opportunities for effective teaching

·Excellent oral and written skills with computer competence

·Accurate and thorough chart audit abilities to ensure high quality standards in documentation

·Recognition and respect for policies and procedures promoting the vision and mission of the company

Experience:

05/2021- Present Aspire Detroit, MI

oNurse Practitioner

·Advanced Practice assessments for chronically ill high risk patients

·Collaboration with primary care physician and multidisciplinary team

01/2020- 05/2021 Dr. Aaron Clark, MD Port Huron, MI

oNurse Practitioner

·Primary Care provider in a family medicine practice

·Assessment of acute and chronic illness to establish plans of care

·Monitoring of diagnostic testing

·Medication prescribing and clinical evaluation of effectiveness

·Provide safe high quality care through follow up and collaboration

07/2019 - 12/2019 Visiting Physicians Association Marysville, MI

oNurse Practitioner

·Primary Care Provider in home settings for chronically ill patients

·Medication prescribing and evaluation of effectiveness

·Providing testing and follow up for CMS quality measures

·High quality patient care as a primary care provider

·Quality collaboration with care partners: Home Care and Hospice

08/2018 - 06/2019 Concerto Health Southfield, MI

oNurse Practitioner

·Advanced Practice assessments for chronically ill high risk patients

·Medication prescribing and adjustments

·Collaboration with a multidisciplinary team

·Primary Care Provider in a clinic setting

·CMS Quality and Chronic Gap closures

·Participation in company education in services

08/2015-06/2018 Presence St. Joseph Medical Center Joliet, IL

oRegistered Nurse

·Direct patient centered care

09/2014-06/2015 Hospice Advantage Burr Ridge, IL

oClinical Service Director

·Coach and manage a team of RNs, CNAs, MSWs and Chaplains

·Collaboration with marketing, facilities, hospitals and local physicians for education and referrals

·Implementation of company policies and procedures to ensure quality care and customer service

·Employee performance evaluations

·Technical and qualitative chart audits

·Participation in Leadership and staff meetings

·Payroll approval and manage overtime

oPalliative Clinical Liaison

09/2012-08/2014 Gentiva Hospice Southfield, MI

oAdmissions Nurse

·Evaluate eligibility for admission onto hospice services

·Collaboration with multidisciplinary team including physicians, MSW, Spiritual Care, RN Case Manager, Manager of Clinical Practice, Facility staff and pharmacists

·Client care including assessment, development of plans of care, providing interventions, symptom management, order DME

oManager of Clinical Practice

·Coach and manage a team of RNs, CNAs, MSWs and Chaplains

·Collaboration with marketing, facilities, hospitals and local physicians for education and referrals

·Implementation of company policies and procedures to ensure quality care and customer service

·Employee performance evaluations

·Technical and qualitative chart audits

·Participation in Leadership and staff meetings

·Administrative on-call rotation

·Payroll approval and manage overtime

oRN CQI Coordinator

·Continued Quality Improvement with chart reviews and audits

·Staff orientation, education and continued training

·Scheduling Physicians and Nurse Practitioner Face to Face visits

·Scheduling BLS Certification classes

03/2010-09/2012 Heartland Hospice Lapeer, MI

oRegistered Nurse Case Manager

·Collaboration with physicians, social workers, pharmacists, clients and families to assess and anticipate needs

·Planning, organizing and implementing orders for an optimal plan of care

05/2007-03/2010 Port Huron Hospital Port Huron, MI

oRegistered Nurse: Selective Care, Observation Unit, Emergency Center

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