Customer Service Lotus Notes

COMPUTER TOOLS AND APPLICATIONS

AXIOM/XPTR, MS Visio, MS Word, MS Excel, Power-point, Lotus Notes, Outlook, multiple problem ticketing software, Internet, Laptop and desktop personal computers

Paralegal

Lexington Law

Nov 2019 - Oct 2022

Communicate with clients on repairing there credit Provide excellent customer service Navigate a computer with multiple windows and screens

Customer Service

Hulu

Sep 2019 - Nov 2019

Provide excellent customer service Communicate with customers over the phone Navigate a computer with multiple windows and screens VALOR / HULU November 2018 - Present Viewer Experience Advocates will assist viewers through phone and/or chat about account management, billing issues, content and basic site and application navigation Provide account and application support to our viewers, specifically with regards to software functionality and troubleshooting of system configurations and network settings Give accurate and real - time responses to viewer inquiries

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