Gioron Edwards
Phone number:754-***-****
Email:********@*****.***
I’m a motivated and active individual, who’s extremely capable of producing desired results. I believe in hard work, teamwork and professionalism. Where my strong customer service skills, technical support abilities, and understanding software are concerned they well be utilized and enhance career opportunities with your company.
Work Experience
Supervisor of Elections - IT Specialist
06/2022-11/2022
Ensured that laptops printers and other equipment were maintained and at optimal performance.
Ensured that all equipment was able to produce the correct results so that elections ran smoothly.
Delivered quick and exceptionally detailed work on all projects or tasks assigned.
Maintained optimum performance for workstations in different department.
Manage multiple cabling apparatuses such as RJ45s and apc outlets.
Managed pos like systems as well as other software, software updates and maintenance.
Ran multiple quality assurance/checks on all devices/equipment and software being used to ensure optimal performance.
(Certified EVID tech).
DesignedVR – Warehouse Associate
10/2021 - 3/2022 Hollywood FL
Received, Stocked and prepared merchandised to be shipped to clients in the local and outlying areas.
Repack and reorganize lose merchandise to be tagged with correct destination info, weight and time stamps.
Examined and ensured that containers, packages and products meet correct specifications.
Kept detailed record of product, packaging, order information and inventory.
Filled orders for the delivery, sale, and movement of products and goods.
Operated equipment to collect, deliver and package goods.
Adhered to housekeeping standards.
Followed Warehouse safety guidelines.
Teleperformance – Tech Support Rep
01/2018 - 01/2020, North Lauderdale FL
Assisting with customers with technical issues in the form of software dealing with mobile devices and desktop devices.
Assisting with infrastructure and understanding software.
Assisting with customer personal and fragile information/data.
Assisting with appointments and scheduling for device repair or replacement.
Working with quotas and monthly metrics.
Florida Career Collage – Work Study
12/2016 - 10/2017, Lauderdale Lakes FL
Managed answering incoming calls and oversaw phone systems.
Aided with important application paperwork processing.
Maintained database and managed photocopying and scanning.
Handled greeting visitors and their quires.
Imparted administrative support and managed receptionist duties.
Coordinated with office Services Manager.
Nicole’s Beauty Supply – CRS
06/2015 - 08/2016, Fort Lauderdale FL
Meeting client to understanding their needs and offering them right advice.
Performing task like introducing and promoting products to clients as per their requirements.
Displaying, stocking, and ordering fast-moving products.
Supervising and monitoring services offered to client by staff.
EDUCATION
Florida career collage - Computer & Network Technician diploma
01/2017 - 01/2018
Computer & Network Technician
Modules Semester Credits IT1000
Applications and Information Technology 4.33 IT1070
Windows Operating System 4.0 IT1110
Computer Support and Maintenance 4.0 IT1120
Networking Essentials 4.0 IT1140
Introduction to UNIX/LINUX 4.0 IT2005
Guide to A+ Software 4.0 IT2020
Administering Windows and Exchange Servers 4.0 IT2080
Guide to A+ Hardware 4.0 IT2090
Managing Users in a Network Environment 4.0
Meadowbrook high - High school diploma
09/2009 - 06/2014
References
Showla – Teleperfromance: 954-***-**** ext0547210085
Carlos Garcia – Florida Career Collage: 954-***-****
Myron Melekson – DesignedVR: 224-***-****
John Wolf – Superviosor of elections head of IT: 954-***-****