Support Specialist Medical Assistant

Doris Esther Bennett

Phone: 520-***-**** Email: ********@***.***

PROFILE Extraordinary Recovery Support Specialist who demonstrates remarkable community level advocacy using previous medical knowledge and or healthcare experience to support patients in a variety of clinical settings. Provides spiritual counseling and information on community resources to those affected by a crisis and or mental illnesses while showing care and compassion for the community and others recovering from potential mental health issues. Currently searching for more opportunities to make a bigger difference in local clinical and healthcare settings.

EMPLOYMENT HISTORY

Dec 2018 — Present Recovery Support Specialist, Connections Health Solutions Tucson

Functioned collaboratively with various providers.

Consistently exhibited loyalty and passion for making a difference.

Facilitated peer support groups on a wide range of topics affecting patients.

Operated with a willingness to embrace chance and adapt strategies accordingly.

Admirable experience providing peer support within the community and clinical setting.

Experience working cohesively across disciplines for all aspects of a patients’ recovery.

June 2008 — Dec 2008 Patient Care Technician, UMC Hospital Tucson

Prepared medical records pertaining to patient conditions.

Provided explanation to patients about ongoing procedures.

Performed basic nursing procedures (e.g. changing bandages).

Constantly monitored patients' vital signs (temperature, pulse, etc).

Dec 2005 — Feb 2007 Caregiver / Manager, Villa Maria Care Center Tucson

Assisted with personal care including all aspects of daily living.

Monitored and reported changes in patient health, behavior, and needs.

Facilitated treatment plan changes after consulting primary care providers.

Conducted regular site checks for each caregiver to ensure care plans were being implemented correctly, policies and procedures adhered to, and job duties were performed in a correct manner.

Jun 2004 — Jun 2005 Caregiver / Manager per shift, Our Place Adult Care Home Tucson

Made sure patient's follow-up care was addressed with compassion.

Administered patients' daily medication while keeping intricate records.

Coordinated mental health support and clinical care for current patients.

Monitored patients (in person and or by telephone) for changes in health.

Supported and closely coordinated healthcare with other health providers.

May 2002 — Feb 2004 CNA / HHA, Dependable Health Services Tucson

Advocated for high level of care for patients who were receiving treatment for a health issue.

Provided support to both healthcare providers and patients before and after medical procedures.

Oct 1999 — Jan 2002 Patient Care Technician, Tucson Medical Center Tucson

Collected specimens including blood and urine.

Inputted critical information into patient records.

Assisted patients with daily activities such as bathing, dressing, eating, walking, etc...

Used diagnostic equipment such as EKG machines following orders from providers.

Mar 2000 — May 2000 Dialysis Technician, GAMBRO Health Care Tucson

Provided care for dialysis patients while setting up dialysis machines and coordinating the proper efforts to ensure that patients were treated properly based on prescribed individual treatment plans.

Oct 1998 — May 2000 Phlebotomist, NABI Biomedical Center Tucson

Cleaned and maintained a sterile environment for ALL blood draw procedures.

Kept accurate records on fluid specimens and potential quality control checks.

Drew blood using sterilized needles, vials and other equipment.

Served local community by providing support and assistance to aspiring blood donors.

Feb 1998 — Oct 1998 Volunteer (Phlebotomist), Veterans Affairs Tucson

Identified patients by reviewing their identity documents.

Properly reviewed patient history and determining reason(s) for a blood draw.

Extracted blood from patients through venipucture or fingersticks.

Prepared blood specimens for transportation while ensuring accurate labeling of vials.

EDUCATION

1995 — 1999 Associates, Pima Community College Tucson

Began fulfilling requirements for Patient Care Technician certification.

Undertook multiple courses associated with Nursing Assistant programs.

Completed general education studies, primarily for English & Psychology.

1993 — 1994 Associates, Apollo College Tucson

Studied for courses relevant to Medical Assistant training and possible certification.

SKILLS Adaptability Experienced Leadership Skills Skillful

Professionalism Expert Communication Skills Expert

Computer Skills Skillful Ability to Work in a Team Experienced

COURSES

Mar 2018 Advanced Reiki Training (Usui Shiki Ryoho Second Degree),

Center for Advanced Energy Therapeutics

Feb 2018 Certificate of Chaplain Training,

International Fellowship of Chaplains, Inc.

Nov 2017 Certified Peer Support Specialist & Peer Recovery Mentor (License ID#: 0009954),

National Alliance on Mental Illnesses (NAMI)

LANGUAGES English Highly proficient Spanish Native speaker

REFERENCES References available upon request

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