Data Entry Customer Service

NAYANTA HALEY

Address PO Box ***** New Orleans, LA, 70156

Phone 504-***-****

E-mail ********@*****.***

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.

Skills

Patient and family advocacy

Preventive health

Intravenous therapy

Medication Administration

Neurology awareness

Performing EKGs

Home care

Critical Thinking

Teamwork and Collaboration

Cultural Awareness

Self-Motivated

Data Entry

Decision-Making

Organization and Time Management

Flexible and Adaptable

Professional Experience

2013-01 - Current RN

ILH INTERIM HOSPITAL / UNIVERSITY MEDICAL CENTER, Ambulatory Services, New Orleans, LA

• Provide counseling and education to patients on reproductive health issues and wellness, including applying expertise in STDs, HIV, and family planning

• Supervise healthcare professionals including over 5-7 LPNs, NAs, and non- clinical staff

• Deliver effective counseling in health maintenance and disease management and provided patient and family instruction on proper discharge care including diabetic care and insulin injections

• Oversee prior authorization for tests, procedures, and medications effectively including echo, stress test, and sleep study

• Contribute to successful department JCAHO accreditation and ensure HIPPA compliance

• Prepare corrective action plans for Department of Health Services

• Document patient information from interviews accurately and efficiently

• Apply technical skills with Epic, Excel, and Word

• Leverage experience in ambulatory care services including Orthopedics, neurology, endocrine, medicine, HOP, cardiology and wound care clinics

• Performed EKGs and reported results to physicians. 2020-05 - 2021-12 FNP-Student

HERZING UNIVERSITY, NEW ORLEANS, LA

• Clinicals)

• Focus on diagnosis and management of primary healthcare needs and problems of adult, geriatric, and pediatric

• Understand physical and behavioral disease processed central to diagnosing illnesses as well as planning, implementing, and evaluating therapeutic treatment programs for acute illnesses commonly encountered in primary healthcare setting

• Gain confidence in clinical experience in primary healthcare setting

• Completed 600 hours of clinicals

• Ordered and interpreted diagnostic tests to develop and implement treatment plans.

• Provided preventive care such as well-child checks, adult physicals and gynecological examinations.

• Completed projects and submitted research proposals to propel personal learning ambitions

• Collaborated on group projects to complete professional deliverables

• Participated in lecture classes and asked compelling questions to further solidify learning

2012-01 - 2013-01 RN, Telemetry Unit

• Evaluated need for lab tests, ordering and interpreting according to needs

• Performed patient examinations and administered medications as required

• Oversaw post-operative care through discharge including cardiac catheterization procedure and open-heart surgery

• Implemented treatment for patient with chronic and acute health problems including MI, arrhythmias, asthma, COPD, and pneumonia with patient load of 5.

• Monitored intake and output levels, as well as monitoring and reporting symptoms and changes in patient conditions.

2011-01 - 2012-01 RN

MEMORIAL HOME HEALTH AGENCY, New Orleans, LA

• Provided effective counseling in health maintenance and disease management

• Assisted 8-12 patients with daily functions and administered medications as needed, adhering with regulations and procedures

• Applied in-depth experience working in homes with disabled adults according to needs

• Conducted initial assessment and documented on OASIS form

• Delivered specimens safely and efficiently, following company policies and procedures.

2010-01 - 2012-01 LPN-RN

COLONIAL OAKS LIVING CENTER, New Orleans, LA

• Provided assistance with daily living tasks, enhancing quality of life for elderly patients

• Applied experience with medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's, and Paget disease

• Supervised 5-7 NAs and non-clinical staff to achieve organizational objectives

• Conducted patient examinations and administered medications effectively. 2008-01 - 2010-01 LPN

ILH INTERIM HOSPITAL, New Orleans, LA

• Counseled and educated over 15 patients on reproductive health issues and wellness, including applying expertise in STDs, HIV, and family planning

• Implemented appropriate interventions, reading and interpreting fetal heart monitors

• Documented patient information obtained from interviews. 2006-01 - 2008-01 LPN

PSA, Metairie, LA

• Provided prescribed medical treatment and personal care services for ill, injured, ventilator-dependent, convalescent, and handicapped patients

• Assembled equipment including catheters, tracheotomy tubes, and oxygen supplies

• Ensured compliance with all official policies, procedures, and regulations.

• Accurately recorded interactions in medical charts, documenting accidents and interventions applied

2003-01 - 2005-01 ORLEANS PARISH PRISON, New Orleans Education

2020-05 - 2021-12 Master of Science: FNP

Herzing University - New Orleans, LA

• Dean's List Fall 2020

• Completed professional development in Community assessments.

• Continuing education in ANA.

2019-05 - 2020-04 Bachelor of Science: RN

Herzing University - New Orleans, LA

• President's List Summer 2019

• Professional development completed in Health Policy and Management and Research Methods and Evidenced-Based Practice. 2010-03 - 2011-05 Associate of Science: RN

Delgado Community College Charity School of Nursing - New Orleans, LA 2000-01 - 2002-04 DIPLOMA: LPN

Sidney N. Collier - New Orleans, LA

Software

Epic user

Excellent

Certifications

2022-06 Certified FNP-C Expire June 22, 2027

2011-11 Licensed RN Expire Jan 31, 2024

2022-06 Licensed APRN-CNP Exp 12/312/2022

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