Customer Service Representative

Summary

quick learner with dedication to teamwork. over 3 yrs customer service experience.

Experience

jackie's country kitchen Clarksville, Tennessee

Waitress/Cashier/Customer Service 03/2022 - Present Managed the work of 5 employees, increasing crew efficiency Offered strong customer service skills, keeping customers satisfied Lauren Bell Clarksville, Tennessee

Personal Assistant/Caregiver 08/2020 - 12/2021

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Convergys At Home Clarksville, Tennessee

Customer Service Representative 10/2016 - 12/2019 Handled customer inquiries, answered questions, and resolved problems in a timely manner Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales

Skills

Computer skills, Customer service, Microsoft excel, Microsoft office, Communication skills, Hospitality, Cash handling, Microsoft word, Windows, Writing skills, Typing, Computer literacy Education

northwest highschool Clarksville, Tennessee

05/1997

Austin Peay State University Clarksville, Tennessee mass communications 05/2009

maintained a 4.0 GPA and made the deans list in collage for 4 semesters Valarie Evans

931-***-**** **************@*****.*** 5164 Old Highway 13, Cumberland City, TN

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