Data Entry Warranty Administrator
Resume:
Jolie Ball
Theriot, LA *****
*********@*****.***
Work Experience
Dispatcher
Terrebonne Concrete, LLC - Houma, LA
September 2015 to February 2018
1. Answer and forward all incoming and outgoing telephone calls. 2. Schedule customer concrete pours.
3. Configure Cubic Yardage of concrete needed for each customer’s project specifications. 4. Create Customer Accounts in accordance to Company Procedural Policies. 5. Review Parish Permit’s to elicit new customer’s and jobs.
Warranty Administrator
Barker Honda - Houma, LA
September 2009 to September 2015
1. Process all warranty related, vehicle service contract, and Honda care claims in a timely manner, by next business day following R.O. close date, and in accordance to all AHM, and company policies and procedures.
2. Prepare and distribute proper documentation to the parts manager supporting warranted parts to be returned to American Honda and or the proper distributor. 3. Prepare and process dealerships vehicle inventory pre-delivery inspection reimbursement request daily.
4. Prepare and post warranty claim payment(s) received from American Honda and/or the proper distributor to the correct warranty accounts.
5. Prepare and post PDI credit statements received from American Honda for the previous week to the correct accounts.
6. Consistently keep service related software and hardware modifications of the MVCI special tools and equipment up to date within American Hondas required timeframe. 7. Assist with incoming and outgoing service telephone calls. 8. Prepare and administer thorough documentation of transportation claims throughout the submission and payment process for prompt processing and payment of claims.
Education
High school diploma
Terrebonne High School - Houma, LA
Skills
• Order Entry
• Data Entry
• Driving
• Multi-line Phone Systems
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