Flight Attendant Customer Service
Resume:
Rogério Berlandi Genari
Mobile Phone: +1-737-***-****
Residential Phone: +55-19-386*-****
E-mail: ********@*******.***
Career Objective
I am looking for a position to work as a chef, or any other position that involves hospitality. Looking for a sponsorship once I am in Austin Tx USA as a J1 visa working/trainee for one year at Fairmont Hotel and my program ends first of December. Skills and Abilities
Reliable. Punctual. Hardworking, Ability to take instructions. Portuguese (native), English (fluent)
Experience
2021 - 2022 FAIRMONT HOTEL Austin Tx Work/trainee chef Responsibilities
All the prep for the banquet kitchen and cafeteria Hot food for banquet kitchen
Cold side for the cafeteria
02/11/2018 - 09/11/2018 MSC Mediterranean Shipping Company Asst. Cook Responsibilities
Working in the buffet kitchen my duties were included the breakfast, lunch time and dinner. For the breakfast I was responsible to help the first cook to prepare the breakfast such as: taking fresh eggs, liquid eggs, loading trays of food from the blast chiller to the oven, defrosting bacon, sausages and arranging all the food in fancy trays for the buffet boys to bring to the buffet line.
Always using the appropriate knife for the Mise en Place. On lunch time could not be different I was there to help the second and the first cook to handle the massive amount of food that arrived from another decks, putting the food in the containers and inside the oven at the correct temperature. I was always in alert for some solicitation from the buffet boys, giving to them hot, nice and presentable food.
I used to fry a lot of items as French fries, crocket, pakora, fried fish, calamari, mussels, tempura, onion rings, sunny up egg and omelette.
At dinner time I was the carving man. Cutting all kind of meats for the rigorous passengers. Smiling and greeting them all the time.
Responsible to write labels with specified date, location of preparation, and the hours allowed to be outside of the oven or freezer.
Cleaning and sanitizing all the benches, tidying up the dry storage and ordering new and fresh ingredients in case they were running out.
02/05/2020 – 03/23/2020 Pullmantur
Commis cook (Disembarked before the contract due to the Corona vírus pandemic) Responsibilities
The same as my previous job, but my function was more focused in the buffet. Responsible to refill all the food of my station when was running out 2011 – 2016 Vanilla Pod Cake & Deli Cafe Australia Kitchen Hand/Cook Responsibilities
Handling opening / setting up procedures.
Arranging cook area with new appropriate tool and cooking material. To assist in daily activities all round.
Handling closing / clean up procedures.
To wash all dishes and to put in their respective place all dried. Doing table, sometimes cooking and delivering drinks to the costumers. Leaving all item clean and tidy.
2011 – 2014 Michael O`Brien Dishwasher/Kitchen hand (The Gabba Stadium Australia) Responsibilities
Washing all dishes and putting in their respective place, all dried. Helping the chefs doing plates.
Organizing and keeping all area tidy and clean.
2008/2009 – Hering Store Shopping Valinhos Sales Assistant Responsibilities
Greeting people.
Provide good customer service with successful sale. Making shop windows.
Education
2015 – Diploma in Hospitality - Spencer College (Australia Brisbane) 2014 – Certificate IV in Commercial Cookery - Spencer College (Australia Brisbane) 2012 – IELTS English Course - ALS (Australia Brisbane) 2010 – Flight Attendant Course - Pro Flight Campinas. School of Civil Aviation (Brazil) 2005 – Degree in Advertising - Unianhanguera (Valinhos) São Paulo 2005 – Post college Communication in Environment - Unianhanguera (Valinhos) SP. Specializations
Training in Fire Fighting.
Survival in the Jungle and the Sea.
Didactic visit to Fokker 100 aircraft - Viracopos International Airport. Differentiated training in First Aid and Rescue according to the protocol of the Fire Department of the State of São Paulo.
Differential Training in Board Service, Makeup, Etiquette and Posture. Score 5.0 in the real test of IELTS 10/2015.
University Theater Workshop
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