Scrum Master

Titilayo Sorungbe-Harden

********@*****.*** Atlanta, GA/

Summary

Experienced Certified Agile Professional & Scrum Master with 8+ years of experience introducing and applying Lean Agile methodologies to organizations, from introduction to maturity. Proven track record of raising productivity, improving quality and cutting costs whilst leading, coaching and supporting Agile Teams.

Skills and Certifications

Certifications Professional Scrum Master (PSM), SAFe© Scrum Master (SSM)

Methodologies Agile, SCRUM, SAFe, Kanban, XP, Waterfall, Test Driven Development (TDD/ATDD and BDD)

Technologies & Confluence, Jira, Rally, Version One, Azure DevOps Software Microsoft Office (Word, Excel, Outlook, PowerPoint, SharePoint)

Work Experience

AT & T Services, Atlanta GA Scrum Master Feb 2022 – Till date.

- Supported Teams in Agile best practices using Scrum, SAFe and Behavioral Driven Development (BDD) to deliver improved output quality to valued Customers.

-Ensured Scrum Teams are guided by Agile Principles and Values of Customer Focus, Commitment to Customer satisfaction, ability to capture Changes in Requirements at a high level and frequent delivery of products in incremental releases.

-Tracked Issues and managed product and Sprint Backlogs using JIRA.

- Coached Onshore and offshore Teams on benefits of observing and Implementing Scrum Ceremonies of daily stand Up, Backlog Refinement, Sprint Review, Demo and Retrospectives.

- Coached Product Owner on keeping and maintaining a Healthy Product Backlog with effective User Story writing skills and Acceptance Criteria to meet INVEST method, Definition of Ready and Definition of Done.

- Used frequent Retrospectives to inspect and adapt to encourage continuous improvement of quality, efficiency and productivity.

- Identified and removed Impediments, mitigated Risks and resolved Cross Team Dependencies to ensure timely delivery and Sprint goals are met.

- Participated in PI planning with multiple-component Teams to plan for each Quarter of 6 Iterations and aligned Team objectives, identify risks and dependencies, break down User Stories and plan for Target Releases while monitoring sprint Burndown charts.

- Encourage simplicity of delivery process to empower Team to be self-organized, self managing and high performing in executing daily Tasks towards enhancing overall Business Objectives.

Anthem, Atlanta GA Senior Scrum Master April 2019 – February 2022 Coached waterfall team through Agile transformation using Scrum & Kanban methodologies. Trained two high-performing Scrum teams of up to 7 people each on effective Scrum ceremonies, techniques for story point estimation, Agile metrics, and managing projects using Azure DevOps. Guided Product Owners in writing high-quality user stories and acceptance criteria as well as regularly groomed product backlogs. Ensured scrum team followed policies and procedures. improved output quality, increased customer satisfaction, created safe environment for discussion and conflict resolution, and reduced technical debt.

- Adopted and applied Scrum best practices; ensuring that the scrum team followed Anthem policies and procedures.

- Responsible for all aspects of scrum process training, including but not limited to: Sprint Planning, Daily Stand-Ups, Sprint Reviews, Backlog Refinement, and Sprint Retrospectives.

- Mentoring and coaching scrum teams on Relative Sizing & Estimation.

- Assisted Product Owner in effectively grooming the backlog and User Story writing & acceptance

- Criteria using Azure DevOps.

- Delivered agile metric reporting such as burn up charts, cycle time, lead-time, throughput and team velocity metrics.

- Coached and mentored onshore and offshore development teams and Scrum Masters new to agile whilst adopting best practices.

- Supported the PMO in the transition to agile (Scrum framework) from waterfall.

- Mentored team members on agile software development principles and best practices, including implementation of process improvements ideas learned from retrospectives.

KOHLS, Atlanta GA Scrum Master February 2014 – March 2019.

-Supported two scrum teams of 6+ people each working on a Mobile app redesign. Helped to fill in intentional gaps in Kohls agile adoption. -Assessed team and organization agile maturity, coaching to higher levels at sustainable pace. Supported Product Owners and Business analysts with authoring user stories and backlog creation and grooming. -Prioritized backlog to maximize business value whilst improving transparency. Collaborated with other product owners and executive leadership to define and maintain product vision.

- Coached development team on Scrum principles & practices.

- Facilitate & lead all Scrum events, such as Sprint Planning, Backlog grooming, Reviews and Retrospectives.

- Removed obstacles, and managed dependencies of tasks.

- Coached Product Owner on effective user story writing, acceptance criteria, definition of ready

& definition of done.

- Guided Product Owner on grooming and managing Product Backlog

- Facilitated scrum of scrum meetings with onshore & offshore teams to provide visibility of team’s work and coordinating cross-team dependencies.

- Identified and removed impediments to development team progress and protected teams from outside distractions.

- Used frequent retrospectives to encourage continuous improvement of quality, productivity, and efficiency.

- Conducted PI planning involving multiple-component team to plan for 5-6 Sprints and aligned team objectives with strategic objectives.

Comcast, Atlanta GA Software Quality Analyst (Tester) April 2012 – January 2014

- Developed and executed test plans, test cases and procedures for testing Mobile UAT Testing, Test Plan / Test Case (iOS & Android) & Web applications. Development & Execution,

- Gathered requirements and defined reporting standards for sprint product release (Functional, System, cycles. Regression), Agile Software Development (Front-End),

- Coordinated on-shore and off-shore QA test efforts as needed per project. Business Analysis & Support

- Communicated with development team to log, report and resolve defects using Multi-tiered Test Environments, JIRA, and Confluence. Multi-format media types for

- Performed data validation testing writing SQL queries

- Created, maintained, and updated regression suites upon receiving new build.

- Worked in Agile environment attended daily stand up meetings and other scrum events.

Education

Obafemi Awolowo University

Bachelor of Law (LL.B Hons)

Languages

English – Spoken and written fluently

German – Spoken and written fluently

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