Tammy R Grizzle
Objective: I would like to utilize my qualifications and experience in attaining my highest
potential and to be a valuable asset to the company to which I am employed. Seeking preferably
Full time employment & no sales environment.
Business Representative/Point of contact/Data Entry/Circuit Provisioning for circuits,Processed Contract sales packages from Engineers and sales engineers for ethernet,POTS, VOIP,
PRI & PBX and meetpoints, data entry,salesforce
spreadsheets, customer & affiliate customers, Entrusted with confidential data and proprietary information.
Exide Technologies/Bristol, TN
Credits/Adjustments Department/Admin support/CSR
Responsibilities:Reporting and reconciliation, balancing of credit and adjustments,
process returns,order entry,process invoices, prepare and type correspondence,spreadsheets,memos,filing,
record customer and vendor data,general clerical and administrative duties.
Siemens AMD Division/Spherion
Technical Support/Dispatch/Admin Support/CSR Johnson City,TN
Analyze technical support requests and scheduling systems engineers,follow up and research
for technical service requests for clients,sales and completion of AVC cards for service,customer
service,data entry,office related duties.
1978-1982 Lebanon High School Diploma
1993-1994 Abingdon Technology Center Word Processing,Computer
Computer Experience & some applications:
Internet, All Windows,Salesforce,Adobe Software, Microsoft Office,Salesforce, TIRKS, CIRAS, Spreadsheet Design,
Several different billing systems,Peoplesoft,AS400,MARS(Management assisted reporting system),
Assist,Business Objects,Siebel, JD Edwards, etc.
Prior call center experience.