Data Entry Csr

Tammy R Grizzle

*** **** ******* ******

Bristol, TN

423-***-****

**************@*****.***

Objective: I would like to utilize my qualifications and experience in attaining my highest

potential and to be a valuable asset to the company to which I am employed. Seeking preferably

Full time employment & no sales environment.

2005-2021

Centurylink/Lumen

Business Representative/Point of contact/Data Entry/Circuit Provisioning for circuits,Processed Contract sales packages from Engineers and sales engineers for ethernet,POTS, VOIP,

PRI & PBX and meetpoints, data entry,salesforce

spreadsheets, customer & affiliate customers, Entrusted with confidential data and proprietary information.

2004-2005

Exide Technologies/Bristol, TN

Credits/Adjustments Department/Admin support/CSR

Responsibilities:Reporting and reconciliation, balancing of credit and adjustments,

process returns,order entry,process invoices, prepare and type correspondence,spreadsheets,memos,filing,

record customer and vendor data,general clerical and administrative duties.

2002-2003

Siemens AMD Division/Spherion

Technical Support/Dispatch/Admin Support/CSR Johnson City,TN

Analyze technical support requests and scheduling systems engineers,follow up and research

for technical service requests for clients,sales and completion of AVC cards for service,customer

service,data entry,office related duties.

Education:

1978-1982 Lebanon High School Diploma

1993-1994 Abingdon Technology Center Word Processing,Computer

Operator

Computer Experience & some applications:

Internet, All Windows,Salesforce,Adobe Software, Microsoft Office,Salesforce, TIRKS, CIRAS, Spreadsheet Design,

Several different billing systems,Peoplesoft,AS400,MARS(Management assisted reporting system),

Assist,Business Objects,Siebel, JD Edwards, etc.

Prior call center experience.

Contact this candidate