Customer service professional

Joanha Davis

Mc Quarrie District

Hopewell P.O.

Hanover

Tel.: 876-***-****

Email: ************@*****.***

OBJECTIVE: To contribute to the productivity and growth of your institution by utilizing my customer service skills. I aim to become a valued member of your team who will fit in with your culture and exceed your expectations.

EDUCATION: Merlene Ottey High School

Y&R Hospitality Institute & Employment Agency

Innovative employment & training institute

QUALIFICATIONS: Caribbean Examination Council

Principles of Business 2

Social Studies 3

Information Technology 2

Spanish 3

Certificate (Housekeeping/ Room Attendant)

Certificate ( Customer Communication Skills)

Certificate (Waitering)

EXPERIENCE: Fargo Electronics (August 2019 – July 2022 )

Position : Assembler(Factory)

Assembled bravo SE3 printers

Package completed product for shipment

Social Development Commission ( August 2018)

Position: Data collector/Surveyor

Collected accurate data by visiting respondents and conducting interviews.

Assist in preliminary mapping and house counting exercises for identified communities.

Liaise with household occupants to ensure that all information that has been collected is accurate.

ADS Global, Montego Bay (Mar. 2013 to August. 2017)

Position: Sales Agent/ Customer service representative

Processed payments for customers over the phone

Patiently and professionally interacted with customers

Answered queries and assisted customers

Up-sold and cross-sold products for the company

Cambio King, Montego Bay (Aug. 2011 to Jan. 2013)

Position: Cashier

Processed Money Gram transactions

Kept track of daily and weekly transactions

Check off daily monetary transactions

REFERENCE: M. Patrick Moses

Justice of the Peace

Tel#778-9163/810-3484

Monique Spence

Teacher/Principal

Y&R Hospitality Institute & Employment Agency

Tel# 821-1772

Contact this candidate