Service Representative Customer

**/**** - ******* ******** ******* Representative (CSR)

Adapt Health, High Point, NC

I take inbound calls and enter orders. I if needed also make outbound calls. 02/2022 - 04/2022 Secretary

Receiptionist, Greensboro, NC

02/2022 - 04/2022 Receiptionist/Secretary TRC Temporary Services, Greensboro, NC The company I worked for was a warehouse delivered food for Little Caesars Pizza .I took inbound calls from stores placing thier orders to be delivered I would also empty and set up bags which go with drivers telling them what stores have ordered and are supposed to get.

05/2002 - 11/2021 Customer Service Representative

Charter Communications, Greensboro, NC

05/2002 - 11/2021 Customer Service Representative Charter Communications, Greensboro, NC De-escalated problematic customer concerns, maintaining calm, demeanor. Documented conversations with customers to track requests, problems and solutions. Assisted customers in making payments on accounts and setting up payment plans. Fielded customer complaints and queries, fast-tracking them for problem resolution.

Diploma

High School Diploma

Wellsville High School, Wellsville, NY

Occupational Licenses, Certificates and Training

Patricia Collins

508 Westbrook Ct, Archdale, NC 27263

Phone: 336-***-****

Alt Phone: 336-***-****

Email: ********@*****.***

Employment History

Education History

Occupational Licenses, Certificates and Training

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