Ramp Agent Service Representative
Resume:
Brian Smith
Cheektowaga NY ****5
*******@*******.***
CARREER OBJECTIVE: To obtain a challenging position with a commercial and manufacturing company, Certified Forklift Operator with experience in many different industries. Well-rounded skills set that allows for fulfillment of a wide range of responsibilities to suit the needs of the company.
QUALIFICATIONS: High level of training and experience in all forklift operations, Machine Operator, Osha 40 certification, strong leadership, excellent communication, strong team player, computer and internet, knowledgeable, detail oriented, supervisory skills, clear vision to accomplish company goals
EDUCATION: Western New York Occupational Safety & Health
Buffalo New York
Major: Certificate of Forklift training
Erie Community College
Williamsville, NY
Major: General Studies
Seneca High School
Buffalo, NY
Major: Electrical
EXPERIENCE: Charter Communications 2018- Present
Cheektowaga New York
Customer Service Representative
Provide information about products and services
Resolve Customers Complaints
Take or enter orders into the computer system
Complete contract forms, prepare change of address records
Check to ensure that appropriate changes were made
Keep records of customers interactions or transactions
Resolve customers equipment and video repair with trouble shooting
Upstate State Farms 2016-2018
West Seneca New York
Machine Operator
Trained in maintaining controlling and operating machines and equipment runs smoothly
Machinery filler and packer, set up production machine, changing and cleaning machines
Perform necessary activities to ensure proper equipment startup including cleaning feed tanks
Responsible for inspecting finished goods for quality and defeats
Labeling of finished goods, communicate with team members
Four Brothers and Son, LLC 2009-2018
Buffalo NY
General Manger
Commercial/Residential Construction
Accepted bill payments
Processed merchandise returns
Loaded and unloaded trucks with product for delivery
Maintained exterior and interior cleanliness of company vehicles
Resolved customers problems and complaints-tracking paperwork
Completed and submitted all required product
Material Handler
US AIRWAYS AIRLINES 2007-2009
Charlotte, NC
Ramp Agent
Responsible for prompt airfreight,
Continuous lifting, loading Sorting and transferred baggage's
Constant communication with operations
Greet customers, including providing help with checking in customers
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