ELVIRA DE LEON
Sacramento, CA *****
**************@*****.***
Hardworking and reliable with strong ability in communicating, flexibility, multitasking, can work with other and flexible Offering Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Document control
Organization and efficiency
Security understanding
Meticulous and organized
Data entry
Multi-line telephone skills
Office equipment operations
Recordkeeping and bookkeeping
Critical thinking
People skills
Communication
Organization
Conflict resolution
Supervision & leadership
Good work ethic
Reliable & trustworthy
First Aid/CPR
Teambuilding
09/2000 to 07/2018
MUNICIPAL TRANSPORTATION AGENCY
San Francisco, CA
Transit Information Clerk
Performed clerical tasks by answering calls, taking messages, returning missed calls, arranging appointments and responding to questions or inquiries.
Keep file handling consistent and accurate.
Answered telephone calls, responded to requests for information and routed customers where they want to go and where they coming from.
Greeted customers, answered general questions and directed to appropriate locations. Investigated and analyzed client complaints to identify and resolve issues. 01/1989 to 07/2018
MISSION CHILD CARE CONSORTIUM, INC.
San Francisco, CA
Food Supervisor
Trained and oriented food service employees to perform with excellence, managed day-to-day school day to serve the children enrolled.
Maintained presentation and cleanliness of prepared foods display and delivered the food to each classroom by following company safety and sanitation procedures. Administered food planning, purchasing, preparation and service for non-propit organization and carefully adhered to health standards in the classroom and kitchen. Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions. Supervised prepared food before serving to the children of non-profit organization. Adhered to company food, safety, quality and sanitation policies. Ordered food products, kitchen equipment and food service supplies. Prepared and led food service training programs to all staff various tasks. Rotated and replenished products in the Main Kitchen. Planned menus in collaboration with cooks and parents. Investigated and resolved customer complaints concerning food quality and service if there is any. Supervised portion control and quantities of preparation to minimize waste. Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to SUMMARY
SKILLS
EXPERIENCE
complete tasks.
BACHELOR OF SCIENCE: BS MATHEMATICS 04/1985
Manuel L. Quezon University, Manila, Philippines
HIGH SCHOOL DIPLOMA 04/1978
Manuel A. Roxas High School, Manila, Philippines
ELEMENTARY GRADUATION 04/1974
Celedonio Salvador Elementary School, Manila, Philippines SOME COLLEGE (NO DEGREE): EDUCATION UNITS ONLY
SF State University, San Francisco, CA
EDUCATION AND TRAINING