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Customer Service Department Lead

Temecula, CA
October 29, 2022

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Ken Tucker

***** ********** ****

Temecula, CA **592


Professional Experience

Pacitic Flood Restoration

March 2020 - present

• Project lead for flood and fire restaration in the Southern California area

• Review blueprints and implement projects accordingly

• Specialize in cabinet rebuilding and installation

• Expertise in plumbing projects and repairs

• Detailed floor Insallation including custom tile, hardwood, vinly plank and laminant

• Complete kitchen and bathroom remodels including custom tile design

• Excellent communication skills with clients and management

Apex Imaging services

March 2015 - 2020

• Project lead for Nationwide commercial building and remodeling

• Implement specific training to project team members

• Specialize in flooring, cabinet installation, plumbing, electrical, and dry wall

• Commercial remodeling of kitchens, bathrooms and resturant dining areas

• Review blue prints and plan projects accordingly

• Complete daily reports regarding job progress

• Accounts included Chipotle, Red Robin, Wallgreens, CVS, Home Depot, and Lowes

• Responsibilities require 80 percent traveling through-out the United States

CC&R Construction Inc.

April 2010 – March 2015

• Department lead for restoration company

• Insurance repair specializing in flood and fire damage

• Required specialized skills in every field of remodeling

• Customer service guaranteed for clientele during insurance claims

• Maintained all accounting records to support insurance documentation

ACI Construction Inc.

February 2007 - January 2010

• Supervisor for Commercial Contractor

• Lead Remodel Specialist for Ross stores in California and Hawaii

• Managed purchasing and inventory for each job

• Managed various commercial pojects in Southern California

• Trained staff in construction expertise for all trades

Education and Licenses:

General Building and Painting License #700472, B, C-33,

Mira Costa College

General education

References available upon request

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