Front Desk Service Representative
Resume:
Tracy Watt
Medical Coding and Billing
Bradenton, FL 34203
************@*****.***
Recent graduate of a Medical Billing and Coding program, seeking an entry-level opportunity with a Revenue Cycle Department as an Insurance Verification Rep, Pre-authorization Specialist, Medical Biller /Coder. I have over 30 years of Medical Front office experience in different specialties. Authorized to work in the US for any employer
Work Experience
Patient Service Representative
The Eye Associates - Bradenton, FL
August 2021 to Present
Check in/Check out patients, update pt demos, schedule appts, scan medical record information into the EHR, Authorize Vision insurance. Take copays, answer phones. Enter payments/ adjustments and add modifiers when needed to codes into NextGen when checking out patients. There are a multitude of Drs in this practice ranging from ODs to Ophthalmologists and Plastics. We see in an average day between 50 and 100 patients .
Patient Service Representative
CENTER FOR SIGHT - Southwest Florida - Sarasota, FL September 2020 to August 2021
Answer phones, schedule appts, check out patients, get patients chart ready for next day take co-pays, posting payments. There are over 20 Drs at this practice but I worked for only 1 in a small office at this job. He saw 20 patients a day
Medical Front Desk Receptionist
Schofield Hand and Bright Orthopedics - Sarasota, FL July 2019 to August 2020
Check in pts, schedule appts, answer phone, update pt info, prepare fee sheets for next day, copy, fax, take co-pays. Help check out when needed. There were 4 Orthopedic Surgeons in this office who saw between 75-125 patients a day
Certified Patient Service Rep
Indiana Eye Clinic - Plainfield, IN
March 2015 to February 2019
Check in/ Check out patients and schedule appts, schedule outside referral appts, imaging testing, file charts, take copays, update patient demographics, order supplies, balance end of day payments. Medical Front Desk Receptionist
American Health Network Hematology/Oncology - Avon, IN May 2006 to August 2014
Checked in patients, updated pt information, insurance verification, scheduled outside testing, ordered supplies, scheduled appts
Education
Coding Diploma in Medical Coding and Billing
Cambridge College of Healthcare and Technology - Atlanta, GA January 2022 to October 2022
Medical Assistant training in Medical Assistant
PCI - Indianapolis, IN
1988 to 1988
High school diploma in General
Elmira Free Academy - Elmira, NY
September 1976 to April 1979
Skills
• EMR- NextGen (10+ years)
• Front Desk (10+ years)
• Medical Terminology (10+ years)
• Front Office (10+ years)
• Reception (10+ years)
• Medical Records
• HIPAA (10+ years)
• Medical Scheduling (10+ years)
• Insurance Verification (10+ years)
• English
• EMR Systems (10+ years)
• Medical Office Experience (10+ years)
• Medical Receptionist (10+ years)
• Customer Service (10+ years)
• Phone Etiquette (10+ years)
• Data Entry (10+ years)
• Microsoft Word (10+ years)
• Administrative experience
• Microsoft Office
• Anatomy knowledge
• Microsoft Outlook
• Communication skills
• ICD-10 (Less than 1 year)
• CPT coding (Less than 1 year)
• Medical Coding (Less than 1 year)
• Medical Billing (Less than 1 year)
• Coding guidelines (Less than 1 year)
• HIPAA Guidelines (Less than 1 year)
• Organizational skills (10+ years)
• ICD-10-PCS (Less than 1 year)
• HCPCS- Level II (Less than 1 year)
• Anatomy and Physiology (Less than 1 year)
Languages
• English - Expert
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