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Customer Service Security Director

Location:
Mobile, AL
Salary:
20.00
Posted:
October 27, 2022

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Resume:

Shavonne C. Samuel

"Customers, Clients, Security & Safety First!"

Mobile, AL 36695

ads7xz@r.postjobfree.com

+1-323-***-****

Seeking a position in the Security Enforcement, Management / Supervisor Fields, which will require me to utilize my Analytical, Managerial, Practical and Military knowledge. Authorized to work in the US for any employer

Work Experience

Healthcare Security Professional / ER & TRAUMA DEPT. Allied Universal Securities /1st & 4th Precinct - Mobile, AL February 2019 to Present

• Maintains knowledge/follows policies and procedures regarding Investigates, documents, and manages security incidents and hazards.

• Certified Emergency/Disaster Preparedness plans, always Demonstrates a willingness to participate in additional training as required.

• Must be able to walk long and short distances and stand for long periods of time, I display excellent customer service skills and fit in with our company's family-centered culture.

• Must be available for all shifts, weekends and holidays. Plant Security/Safety & DOT Logistics Supervisor

Securitas / Kemira Water Solutions, Chemical Plant - Mobile, AL October 2021 to September 2022

• Responsible for all Employees, Contractors & Plant Visitors safety while on premises by conducting Covid Temp checks, accurate Signing in / out of each persons, Processing Badges for while on premises and assuring all have PPE according to their location on the Site.

• Receiving loaded /empty box trailers, Bulk & non-bulk raw materials receiving, Directing & processing Chemical liquids (Hazmat), Generating truck loading & Unloading schedules utilizing the SAP Business software, Printing / duplicating trucks COA (Certificate of Analysis) and also generating each trucks BOL

(Bill of Ladings) utilizing SAP Business Software

• Duties also consist of 100% accuracy of each & all trucks (18 wheelers), tankers (Hazmat container) and Contractors vehicle get to there proper destination within the loading / unloading and delivery areas on Plant Site.

Sr. Lieutenant, Supervisor of Officers

IPSC/RSA, Central Precinct DT - Mobile, AL

June 2020 to October 2021

• Responsible for the day-to-day operations of all Security Operations. I provide instructions and guidance to officers on assigned shift including officers from other shifts during cross-over.

• I evaluate incidents of a serious security or sensitive nature and takes appropriate action, including response and notifications also advises the Security Captain of all notable incidents (also the Major in certain situations). Daily completion of all pertinent documentation from all Officers & RSA entities at all locations.

• Responsible for preparation of work schedules, job training also supervises and leads Security Sergeant and Security Officers on assigned shift.

• Maintain superb relationships with RSA Staff at all Downtown locations / Central Precinct Officers. Sr. Sargeant / Supervisor of Officers

Andy Frain Security Services - Mobile, AL

January 2018 to February 2019

• Communicate on a daily basis with Security Director, S1 and Assistant Director, S2 of any new Security Issues or changes that need to be considered or implemented. Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignments, Responsible for all permit information to be put in Web-Dar, Web-Ink and the Daily\Nightly Supervisors Report for Mall staff and Mall Maintenance to view.

• Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts. Monitor cameras or equipment in a continuous fashion as outlined in the post orders. Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations. Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.

• Knowledge of any life safety systems (AED Components), fire panels, CCTV system computer, and other such equipment to complete job assignments. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment and expiration of their insurance. District Manager, Regional Director Interim (Northern California & Nevada) Dollar General - Victorville, CA

June 2010 to January 2016

Responsible for training new Store Managers & ASMs for essential duties such as Cash office / cashiering, 2x daily recovery, daily merchandise store ordering and knowledge of awareness of shrink prevention in all aspects (bathrooms, blind spots, monetary etc.) knowledge of Second count of all deposits to go out that night to bank. Office duties such as district reports, metrics to be met.

Assisted the Foods Manager in weekly ordering (refrigerated, frozen & spec. dry foods). Responsible for Store POG to be 100% according to POG Corp. monthly book. Also facilitated w/ Store Manager, shrink awareness and protection to the employees of the store.

100% knowledge of the stores Operations Procedures, Cal Osha policies, opening / closing Shrink Walks

& product defective recorded accuracy.

Education

AA in Administrative Management

El Camino College - Torrance, CA

2001

AA in Computer Programming & Graphics

El Camino College - Torrance, CA

1996

AA in English Literature & Cosmetology

Compton College - Compton, CA

1994

High school diploma in All areas of study to acquire diploma Westchester High School - Los Angeles, CA

September 1988 to June 1992

Skills

• CCTV

• English

• Planograms

• Store Management Experience

• Strategic Planning

• Supervising Experience

• Surveillance

• 100% understanding of law enforcement entities, state of Alabama police department and Sheriff's departments SOPs on arrests surveillance documentation and court adherence. (10+ years)

• Security

• Merchandising

• Management

• Loss Prevention

• Recruiting

• Writing Skills

• Interviewing

• Human Resources

• Mentoring

• Project Management

• Retail Management

• Profit & Loss

• Quality Assurance

• Sales

• Conflict Management

• Computer Networking

• Sales Management

• Payroll

• Pallet jack

• Warehouse experience

• Pricing

• SAP

• Microsoft Powerpoint

• Tanker Experience

• Customer service

Certifications and Licenses

First Aid Certification

January 2022 to January 2024

CPR Certified

January 2022 to January 2024

AED Certifed

January 2022 to January 2024

WeightMasters Licensed

November 2021 to November 2023

Certified by the State of Alabama as a weight master for all trucks (18 wheelers) & Railroad Cars including carrying Hazmat materials

CIV Licensed

November 2021 to November 2023

License by the State of Alabama and Homeland Security DOT Licensed

November 2021 to November 2023

License by the state of Alabama, Department of Transportation Transportation Worker Identification Credential (TWIC) Licensed May 2022 to May 2027

State of Alabama Security Armed Guard License

October 2022 to October 2024

CCW Licensed /Pistol Permitted to accuire Security Enforcement Positions June 2022 to June 2025

Assessments

Work Style: Reliability — Highly Proficient

August 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Warehouse associate — Familiar

December 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Familiar

Work style: Reliability — Highly Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Security guard skills — Proficient

January 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Attention to detail — Completed

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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