Sales Associate Customer Service

Marian K Burrows

Derwood, MD ***** 240-***-**** **************@*****.***

Customer-oriented service and sales professional who loves the opportunity to exceed a challenge. With over 5 years of experience in retail sales, restaurant, and customer service; one who values providing a pleasant customer experience.

SKILLS AND QUALIFICATIONS

Customer Service

Fitness Training

Dietician

Communication

Computer Skills

Training

Inventory & Stocking

Business Management

Event Planning

Serving

Food Service

Culinary Experience

PROFESSIONAL EXPERIENCE

Owner 2016 – Present

Marian’s Tailored Fit Olney, MD

Trained and coached over 100 clients in a physical fitness and nutrition program

Ensured exercises were performed safely and with proper form

Recorded and monitored client progress, updated charts, and explained results

Provided dietary recommendations based on goals and dietary restrictions

Created, marketed, and managed business, in all aspects, to ensure sustainability

Hostess 2011 – 2015

Matchbox Restaurant Rockville, MD

Greeted customers coming into the restaurant and took their party information

Seated customers according to request and/or availability

Cleaned and sanitized tables, seats, and floors according to safety guidelines

Hostess/Server 2011 – 2012

Gentleman Jim’s Restaurant Gaithersburg, MD

Warmly greeted customers and walked them to their preferred table

Managed customer wait list and assigned bussers to clean and prepare tables

Took customer orders, made recommendations, checked for allergies, and relayed information to the kitchen

Sales Associate/Stocker 2010 – 2011

TJ Maxx Olney, MD

Sorted and returned unwanted inventory to appropriate shelves

Set up displays and ensured the store was aesthetically pleasing and clean

Operated point-of-sale (POS) to process credit or cash payments and to complete returns

File Clerk 01/2010 – 2018

Johnson’s Chimney Bethesda, MD

Deliver customer orders and logged completion of orders

Maintained database of completed, upcoming, and current work orders

Answered any customer questions or directed them to appropriate employee

EDUCATION

High School Diploma, Our Lady of Good Counsel High School, Olney, MD

Health Enhancement/Exercise Science, Montgomery College, Rockville, MD

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