Sales Associate Customer Service
Resume:
MELVIN PONCE RAMOS
Flat # *, Floor # * Bldg. #* Street # 5 Block #14 REGGAI KUWAIT
Mobile # +965-******** / +965-***-*****
Email: *********@*****.***
OBJECTIVES
To be able to build a good relationship and promote an environment focused on team development and continuous improvement. To apply knowledge and willing to learn the dynamics of business to the best of my ability.
WORK EXPERIENCE
September 1, 2014-present RECEPTIONIST, PLATINUM GYM KAIFAN
(Ready to join) AL-NAWADI HOLDINGS
JOB DESCRIPTION >Receive & relay phone messages
>Greet, assist and/or direct visitors and clients
>Process payments of clients
>Provide general information regarding the club
August 8, 2009 – July 10, 2014 CASHIER/SALES ASSOCIATE, BAROUE - M.S. RETAIL
One of the biggest toy store / department store
and children activity center in the whole G.C.C. area.
JOB DESCRIPTION >Reporting directly to the manager
>Costumer service/costumer care
>Costumer inquiry
>Selling and assisting costumers in their shopping
>Cashiering
>Assigned in customer service desk from time
>Visual merchandizing/ receiving all the deliveries
>Home deliveries
>Assembling all the products as per costumer request
>Product demonstrations and trouble shooting
>Inventory and preparing management report
May 11, 2005 – August 5, 2009 CASHIER/COOK, “KFC” AMERICANA COMPANY
Restaurant Division State of Kuwait
JOB DESCRIPTION >Maintaining a HIGH QUALITY product at all time
>Gives costumer beyond their expectation and always work as a team.
September 2003- February 2004 KFC Balanga, Bataan
Balanga City Bataan, Philippines
JOB DESCRIPTION >Maintaining a HIGH QUALITY product
>Giving a speed service to the costumer
>Always work as a team
February 2003- August 2003 Guess Jeans
California Clothing Company
SM Super Mall, Philippines
JOB DESCRIPTION >Sales Associate
>Merchandizing and preparing stocks
> Assisting costumers
June 2002- December 2002 JAG JEANS COMPANY
AMERICAN APPAREL
SM Super Mall, Philippines
JOB DESCRIPTION >Sales Representative
>Cashiering
>Merchandizing and preparing stocks
December 2000- January 2002 International Family Food Services. Inc.
Shakey’s Olongapo Philippines
JOB DESCRIPTION >Maintaining a HIGH QUALITY product
> Giving Speed Services to the Costumer
>Provides a Guest Satisfaction at all time.
PERSONAL & SOCIAL SKILLS
>Positive attitude towards work
>Commitment to job
>Ability to work under pressure
>Highly customer and service oriented
>Computer proficient, which includes MS Dos, MS Excel, MS Power Point and Internet Navigation
EDUCATIONAL BACROUND
Tertiary Polytechnic University of the Philippines
Bachelor of Science in Business Administration
>1998-2002<
Secondary Jose Rizal Institute Orion Bataan
>1994-1998<
Primary Wakas South Elementary School
>1989-1994<
PERSONAL DETAILS
Citizenship Filipino
Status Married
Height 5feet 7inches
Passport no. P6819442A
Date of Expiry 18-08-2028
Character References Upon Request
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