Scrum Master Project Manager
Resume:
Michelle Ronelle Kenou
ads7m2@r.postjobfree.com
www.linkedin.com/in/michellekenou
Houston, TX
SCRUM BACKGROUND AGILE SPECIALIST CLIENT CUSTOMER SERVICE Servant leadership Relationship Building Problem Solving Business Development Dedicated and imaginative, SAFe Certified Scrum Master, CSM with more than six years of successfully managing and delivering large software development projects while building and facilitating self-organizing teams. I have a strong background in coaching my team to success using the agile principles and values. My career as a Scrum Master has been made easy by the fact that I am an out of the box analytical thinker, I have excellent communication and critical thinking skills, problem solving, decision-making, task prioritization, and being a great team player.
SELECTED HIGHLIGHTS
SAFe scrum master with more than five years of working with diverse teams.
Servant leader and team player with excellent communication, project planning, leadership and entrepreneurial skills, in addition to expert partnership with senior management and cross functional teams to provide value.
Skilled in driving organization wide Agile adoption such as; facilitating time boxed Scrum ceremonies, programing, fostering self-management and removing impediments.
Experience working as a SAFe scrum master, project manager in the Software Development Life Cycle (SDLC) including Requirements, Elicitation and documentation, waterfall and Agile Methodologies, Distributed (Remote) and co-located Teams.
Management Tools: Rally, JIRA, MS Project, TFS, VSTS, MS Visio Core, Confluence, ADO.
Expertise: Agile Principles, mentoring, technical and business requirement documentation.
Methodologies: Agile (Scrum, Kanban, lean, waterfall and XP)
CRM: Salesforce
SKILLS
Scrum Framework Team Building Team Leadership Coaching Business Development Public Speaking Community Outreach People Management Process Improvement Youth Mentoring Statistical Analysis Research Strategic Marketing & Sales Customer Relationship Management Problem Solving Project Management Campaigning Branding Budget Management Social Media Management Digital Marketing Market Research PROFESSIONAL EXPERIENCE
BlueCross BlueShield of Louisiana, Texas, November 2020 - current Scrum Master
• Work directly with teams to continuously foster agile transformation
• Successfully facilitated all scrum ceremonies.
• Worked Directly with Product owner to make sure that the backlog is prioritized
• Collaborates with other Scrum masters across the release train to make sure work in in sync
• Collaborates with the Release train engineer during and after PI planning to make sure teams understand PI goals.
Neiman Marcus Houston, TX March 2018 – July 2020 Scrum Master
Successfully facilitated the transition of teams from Waterfall to Agile.
Served as Scrum master for 3 agile teams on different mobile development applications for both IOS and Android projects.
Managed the marketing e commerce and analysis of financial performance and key metrics including project span, ROI, income with Pay-pe click, Google analytics, BigCommerce, Excel sheets, and Google AdWords.
Led the design and implementation of pair programming, Scrum and Kanban board as management tools to track overall project.
Used JIRA and later migrated to Rally as management tools to maintain product and sprint backlogs to create and track user stories, Sprint planning, tracking, status, reports and burn down charts.
Conducting Iteration planning meetings (IPMS), Daily stand-ups, Review/demo (technical and business), Retrospective meetings (Iteration/Sprint, Release)
Helped built a network of Scrum masters, Product Owners and technical Leads within the Scrum team to resolve complex infrastructure issues and maximize product development opportunities.
Published Agile reports such as Burndown Chart, Burnup Chart, Velocity Chart, and Sprint Report to Stakeholders and senior management.
Eradicating impediments and obstacles as well as driving continuous improvement through encouraging the adoption of technical practices, improving agile execution and building skills and capabilities. Facilitate user acceptance testing and test strategies with developers and testers.
Acted as Scrum Master on Vision application which was custom web based software application developed on Salesforce (Force.com PaaS platform) utilizing Salesforce Lightning and Salesforce Community Cloud. Salesforce was used to effectively bring the customers’, employees and executives’ vision to life. The Salesforce app had multiple complex features including Service Verification, Dispatch and Managed Accounts page. Bank of America Charlotte, NC (100% Remote) June 2015-Feburary 2018 Scrum Master
Identified and removed impediments, prevent distractions that interfere with the team’s ability to deliver the Sprint commitment.
Played a pivotal role as the servant leader to the Scrum team by designing and implementing Agile best practices.
Coordinated all Scrum ceremonies including sprint planning, daily stand up, sprint retrospective, sprint demos, story grooming, Release planning.
Work on SAFe framework with other Scrum teams, attended Scrum of Scrums to coordinate dependencies across various other Scrum teams in the Agile Release Train, worked with Release Train Engineer, System Architects, and system team for infrastructural requirements and to support integration and testing.
Had regular meetings with offshore team to understand progress, challenges and remove blockers for the team. Provide guidance and direction to offshore and on-site teams.
Worked with geographically dispersed teams in implementing Agile Framework with Scrum events like Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.
Constantly worked with product owner to make sure the Product Backlog was healthy and relevant
PROJECT MANAGER- NIKE Houston Tx October 2014-May 2015 Project Manager
Demonstrated robust analytical thinking skills with the ability to identify, debug and resolve project issues through MS project, Excel, MS office, word document.
Compile and produce monthly, quarterly, and annual reports using historical data for clients in investment management and distribution management industries.
Develop graphic representation of complex business processes and user (stakeholder) requirements reflecting how the product/service will be designed, developed, and defined.
Collaborated with QA teams to design and develop test plans, test cases to perform user acceptance testing (UAT), functional testing and regression testing EDUCATION
Buea Cameroon, graduated June 2014
Bachelor of Science – Law (GPA: (3.45)
Awards/Honors: Overall best student in the department Licenses & Certifications
SAFe 5.0 Certified Scrum Master
Certified Scrum Master
SPSS Statistics Essential Training
TOOLS & TECHNOLOGY
Agile (5 + years) Project management (1 + year) Scrum Master (5+ years) JIRA (4 years) Rally (3 years) SAFe (4 years) Kanban (2 years) Extreme programing (1 year) ADO Waterfall (1 year) Google analytics Sales force Bloomberg LANGUAGES
Fluent in English and French
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