Customer Service Dock Supervisor

**** ********** **** ******* *. CARY

SCHERERVILLE, IN 46375

E-MAIL ADDRESS: ****.******@*****.*** PHONE: 219-***-**** EDUCATION PRAIRIE STATE COLLEGE

-Focus in Business Management and Business Law

WORK EXPERIENCE GLENWOOD OAKS RIB AND CHOP HOUSE- GLENWOOD, IL (May 2007-Feb 2009)

CATERING/SERVER

-Provided excellent patron experiences through phenomenal customer service, evidenced by the high number of requests to sit in my section.

- -Consistently over achieved in customer service and sales goals by effectively managing sections and multi-tasking

FiBRWRAP CONSTRUCTION- ONTARIO, CA (April 2009- January 2012) WAREHOUSE MANAGER

-Provided organization skills to successfully inventory company warehouses.

-Provided employees with materials, tools, supplies, and recommendations.

-Developed relationships with competitors and suppliers to get the best results.

- Consistently achieved warehouse and company goals. NIELSEN & BAINBRIDGE- BRIDGEVIEW, IL (March 2012- October 2013) Dock supervisor

Successfully learned how to operate and maintain four different forklift machines. Consistently accomplished all company goals and workloads. Worked hard to be recognized as a top supervisor in the company. PERSONAL VALET SERVICES- ( August 2013- Current)

OWNER/SHIFT OPERATOR

-Successfully started my own valet business after 5 years in the industry.

-Coordinate shift and parking lot operations, as well as oversee employees.

-Research and actively seek out new accounts to not only help my business grow but to bring them value as well

Sherwin Williams ( March 2014-current)

Operations Manager

-Daily focus on building new accounts and relationship building.

-Consistently trying to upsale accounts with better products.

-Make sure store operations and margins are correct and in accordance with goals.

-Responsible for creating a strong staff and positive environment. COMPUTER SKILLS MICROSOFT WORD, POWERPOINT, EXCEL, OUTLOOK

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