Customer Service

JENNIFER RINARD

Spokane, WA ***** 509-***-**** *******@*****.***

Summary

Hardworking and reliable employee with extensive background operating cash

registers, stocking merchandise and providing excellent customer service. Highly

organized, proactive and punctual. Works well within team settings.

Skills

* Customer Service * Customer Transactions

* Reliable and Responsible * Customer Relations

* Employee Training * Honest and Dependable

* Price Identification * Inventory Stocking

* POS Systems * Cleaning and Sanitizing

* Detail-Oriented * Cash Management

Experience

Cashier Sep 2021 to Sep 2022

Hobby Lobby - Spokane Valley, WA

Delivered high level of customer service to patrons using active listening and

engagement skills.

Used suggestive selling techniques to promote add-on sales.

Learned roles of other departments to provide coverage and keep store

operational.

Operated cash register or POS system to receive payment by cash, check and

credit card.

Answered customer questions and provided store information.

Tracked company inventories, moved excess stock and arranged products to

improve sales.

Server Dec 2003 to Oct 2005

Players And Spectators - Spokane Valley, WA

Greeted customers, answered questions and recommended specials to increase

profits.

Promoted desserts, appetizers and specialty drinks to optimize sales.

Communicated with hosts, bussers and kitchen staff to prepare for and serve

customers.

Utilized POS system to total meal costs and add taxes for final bill calculation.

Cross-trained as host and helped with tasks such as greeting diners and escorting

guests.

Reviewed daily specials, menu changes and service specifications.

Set up tables and counters to prepare dining and serving areas.

Handled food safely and kept spaces clean to protect customers from foodborne

illness and maintain proper sanitation.

Education and Training

High School Diploma Jun 1999

Klahowya Secondary School - Silverdale, WA

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