Customer Service Assistant Manager
Resume:
JOSIAH STILWELL
**** ****** ***** ****, ******* Salem, NC · 336-***-****
**********@*****.***
I have worked in many environments and I am able to adapt to any setting. I am a very hard worker and a quick learner. I am willing to go above and beyond what is needed.
EXPERIENCE
03/2011 – 04/2017
DEPARTMENT MANAGER, WALMART
Operating forklift, scissor lift, and electric pallet jack Providing customer service
Maintaining the department in an orderly and clean manner Training employees
Delegating duties to employees
Maintaining correct inventory
Reporting to management concerning department operation and challenges Creating schedules
Performing managerial duties
03/2017 – 08/2018
ASSISTANT MANAGER, BISCUITVILLE
Opening and closing restaurant
Hiring and training new staff members
Conducting payroll activities
Delegating tasks to employees
Performing customer service
Ensuring the restaurant follows all health and safety protocols Ordering ingredients and equipment on a weekly basis Operating restaurant
Creating schedules
07/2018 – 05/2019
PEST TECHNICIAN, RAY PEST CONTROL
Performing tasks by daily deadlines
Supplying safe and efficient removal of pests
Providing estimates for one-time treatments and continual maintenance Offering advice on chemical and natural pest treatment options Making sales
05/2019 – 08/2021
PACKING MANAGER, VERTICAL SUPPLY
GROUP/SHERRILLTREE
Packing orders
Loading trucks
Picking orders
Unloading trucks
Managing all packers
Operating forklift, scissor lift, electric pallet jack 09/2021 – PRESENT
DOCK CLERK/INBOUND, AMAZON
Organizing the unloading of inbound trailers
Creating and executing unload plan
Performing yard audits
Balancing freight between other inbound areas
Researching trailer information
Resolving any issues for dock associates
Unloading trailers in a safe and efficient manner
Knowledge of Inbound tools: YMS, Dock Master, Unified Portal, GTDR EDUCATION
2009
HIGH SCHOOL DIPLOMA, OAK HILL ACADEMY
2
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