Work History
Kasia Czerwonka
Site Director, Event Planning, Social Media
Lowell, MA, 01852
**************@*****.***
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experienced Site Director skilled in planning, organizing and overseeing child growth activities. Self starter, that has wore multiple hats throughout my experience, and has the ability to keep up with constant moving parts. Experience in planning events, and with social media posts. Looking to find a new role where I can continue to learn and grow. 2018-01 - 2022-09 Site Director
Boys And Girls Club Of Greater Billerica, Billerica, MA Supervision of children indoor and outdoor activities, implementing and maintaining routines providing safe, fun, respectful, and caring environment. With Childcare Director assisted with supervising and training of Group Leaders and Assistant Group Leaders. Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning. Effectively communicating with children, families, staff, and community liaisons. Ran social media page (Facebook). Posted flyers, events, fun club social calendar, and holiday posts.
Managed administrative logistics of events planning, event booking and event promotion.
Organized, coordinated and administrative logistics of summer camp events (I.e Animal Shows, Fashion Shows, Community Service etc.). Identifying student growth and writing annual progress notes. Created an enrichment of activities geared towards providing youth with opportunities for growth and exploration.
Collaborated on strategies to enhance student learning and behavior alongside parents and staff.
Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
Adhered to budgetary guidelines for supplies.
Yankee Chapter, 2021: Social Justice, Diversity, & Inclusion Award 2022-04 - Current Social Media and Events Planning (Part-Time) East West Tavern, Haverhill, MA
Increased customer engagement through social media. Promote events, create flyers, build follower base on Instagram. Brainstormed and implemented creative event concepts and themes. Managed administrative logistics of events planning, event booking and event promotions for 100+ patrons.
2017-01 - 2017-11 Guest Experience, Disney College Program Walt Disney World Resort, Orlando, Florida
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
2015-01 - 2016-12 Office Manager
Reliance Dental Care, Bedford, MA
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation. Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses. Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
2009-01 - 2015-01 Camp Counselor and Front Desk
Billerica Boys and Girls Club, Billerica, MA
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Worked with children of varying age, interest, skill and developmental levels. Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health. Education
Awards
Skills
2012-01 - 2013-01 Screen Print Press Operator
Champion's Choice, Wilmington, MA
Produce jobs scheduled by following established standard operating procedures
Communicate delays or problems that might keep a specific job from being completed on time.
Ensure quality standards are always maintained.
Confirm orders are accurate for quantities, placement locations and garment types.
2013-09 - 2015-12 Associate of Science: Dental Assisting Middlesex Community College - Bedford - Bedford, MA 2009-09 - 2013-05 High School Diploma
Shawsheen Valley Technical High School - Billerica, MA Yankee Chapter, 2021: Social Justice, Diversity, & Inclusion Award Youth of the Year, 2011
Excellent verbal and written communication
Flexible and Adaptable
Scheduling and Coordinating
Staff Management and Support
Child Development
Computer Proficiency
Visual Design
Email Communication
Self-Motivated
Microsoft Office
Organization and Time Management
Team Building
Project Management
Event Management