Laken Turrell
Hard working, motivated person with the heart to care for others
Land O' Lakes, FL 34638
***********@*****.***
To seek a great job where my skills will be utilized for the growth of the organization. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Humana - Tampa, FL
August 2019 to July 2021
As an inbound customer representative I take calls and help members with billing question, give them information about their benefits, locate doctors in their area, take grievance calls and run claims on their medications.
Customer Service Representative
General Dynamics Information Technology - Panama City, FL November 2016 to March 2018
Customer service rep
CNA - Certified Nursing Assistant
Bay Center Health and Rehab - Panama City, FL
November 2014 to November 2016
Certified Nursing Assistant
Crew Leader
Chick-fil-A - Tampa, FL
February 2013 to November 2014
Fast food server
Education
Pct in Pct
Ultimate Medical Academy-Tampa - Tampa, FL
January 2014 to November 2014
High school diploma
August 2011
Skills
• Certified Nursing Assistant (8 years)
• HHA
• Home Health (7 years)
• Cna Certified
• CNA
• Caregiving (7 years)
• Nursing
• Senior Care
• Vital Signs
• Cleaning Experience
• Meal Preparation
• Alzheimer's Care (8 years)
• Patient Care (8 years)
• Dementia Care
Certifications and Licenses
CNA
November 2014 to November 2016
Certified Nursing Assistant (CNA)
CPR
November 2014 to November 2020
Additional Information
Skills
• Great multitasked
• Manage stress well
• Excellent communication skills
• Work well with others
• Computer skills-Microsoft office
• Great attitude
• Problem solver