Floor Staff Data Entry
Resume:
Rebekah Hawkins
***** ******** ***, ********** *****, Mi 48331
***********@*****.***
Professional Summary Mortgage loan officer specialist looking to expand my experience in a different aspect of financing. Possessing a strong commitment to quality human interaction and service along with superb communication skills. Builds client loyalty and trust by showing genuine empathy and understanding. Values integrity, loyalty, honesty, hard work, health, and wellness. Skills
• People-oriented
• Analytical
• Ability to connect with many personalities
• Goal-oriented
• Effective leader and trainer
• Optimistic and genuine
• NMLS registered
• Fast and eager learner
• Passionate about the community
• Excellent time-management skills
• Detail-oriented
• Thrives on fast-paced scenarios
• Meets monthly goals and company
goals
• Licensed in multiple states
Work History 04/2021 to Current Senior Loan Officer
New American Funding- Novi, Mi
• Provide guidance to clients refinancing or purchasing a home
• Act as a credit counselor
• Assume role as leader and trainer
• Write loans according to federal guidelines and continue education 06/2020 to Current Tutor
Club Z- Novi, Mi
• Guide students through academic goals in person and online
• Build relationships through positive reinforcement and communication
• Tailor lessons to the student’s needs
• Specialize in ACT/SAT Preparation, Mathematics, Life Sciences, Physical Sciences, Social Sciences, History, English
02/2020 to 06/2020
• Unemployment due to broken leg 07/2019 to 02/2020 Patient Care Technician University of Michigan- Ann Arbor, Mi
• Prepare rooms and patients for surgery
• Assist with lifting and positioning patients
• Gather necessary tools and equipment needed for surgery 02/2018 to 07/2018 Laboratory Processor
Beaumont Hospital- Royal Oak, Mi
• Processed lab samples using EPIC
• Maintained a sterile work environment
• Sent samples to appropriate specialty departments
• Located and reprocessed stored samples for additional testing 07/2016 to Current Tutor
Tutor Plus, Tutor.com- Novi, Mi
• Guide students through their academic goals both in person and online
• Build client relationships through positive reinforcement and communication
• Tailor lessons to the student’s needs
• Specialize in ACT/SAT Preparation, Mathematics, Life Sciences, Physical Sciences, Social Sciences, History, English
11/2015 to 04/2016 Sales Representative, Seasonal
Banana Republic- Novi, Mi
• Assist guests with planning and organizing wardrobes
• Build customer relationships to increase future sales 04/2010 to 10/2015 Server, Bartender, Trainer, Key Fleming's Prime Steakhouse and Wine Bar – Livonia, MI
• Give exceptional service to guests both in public and private dining settings
• Assist in training of new servers and bartenders
• Assist sommelier with wine pairings and suggestions for guests
• Act as front-of-house manager when needed
03/2008 to 04/2010 Trainer, Key, Bartender, Headwait, Server Bonefish Grill- Novi, Mi
• Provide guests with exceptional service both as a server and as a bartender
• Lead the floor staff as head waiter
• Perform end-of-shift paperwork and data entry
• Act as assistant manager when needed
07/2006 to 03/2008 Server
Steve and Rocky's – Novi, MI
• Provide guests with a pleasurable dining experience in a fine-dining setting 12/2003 to 05/2006 Customer Service Representative TCF Bank- Ann Arbor, Mi
• Execute customer transactions, including deposits, withdrawals, money orders, and checks
• Sell cashier’s checks, traveler’s checks, and money orders
• Processing exchange and foreign currency
• Analyze overdraft fee reversals and offer debt solutions
• Answer inquiries on banking products, including checking and savings accounts, loans, and lines of credit over the phone and in person
• Aid banking customers with a professional and positive demeanor
• Efficiently and accurately process drive-through transactions and ATM cash orders 08/2001 to 05/2003 Lab Assistant
University of Michigan – Ann Arbor, MI
• Perform gel phoresies and analyze date concerning muscular sclerosis and diabetes research
EDUCATION Current Bachelor of Science: University of Michigan - Ann Arbor, MI Dual Major in Psychology and Biology
Minor in Mathematics and Chemistry
Attended several Honors courses including Organic Chemistry, American History, Calculus IV, Psychology, Philosophy, Accounting, Economics, and Greek Literature.
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