Customer Service Representative
Resume:
Mary Wright
Raeford, NC *****
*************@*****.***
Upbeat and flexible Cashier who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Driven and results- focused with expertise in multiple restaurant roles. Highlights
Cash handling
Dining room management
Customer service
Kitchen staff coordination
Telephone reservations
Accurate
Efficient
Organized
Friendly
Works well in a team
Willing to relocate: Anywhere
Work Experience
Cantt
Veterans Canteen Service - NC
March 2022 to Present
Dollar Tree Cashier
Dollar Tree - Fayetteville, NC
March 2021 to Present
• Opened and closed store
• Greeted every customers
• Assisted customers as needed
• Helped customers find what they are looking for
• Resolved customer complaints
• Operated cash register[s]
• Counted out cash drawers
• Handled refunds
• Stocked merchandise
Customer Service Representative
Sykes Enterprises, Incorporated - North Carolina
January 2014 to August 2018
Took phone calls helped navigate through the billing took orders and answered questions about order upselled
Cook/Cashier/Server
Perform basic math functions to collect payments and make change Operate registers, scanners, scales and credit card/debit card terminals Memorize product locations throughout the store and be able to direct customers or make suggestions Handle exchanges and refunds in a quick, efficient manner Collect payments and bag purchases for customers
Maintain accurate cash drawer
Take a tally of the funds in the cash register when required during a shift and produce transaction reports Keep the checkout area clean
Took order
Education
High School
Skills
• Basic Math
• Math
• Food Preparation
• Cooking
• Kitchen Experience
• Meal Preparation
• Accounting
• Kitchen Management Experience
• Microsoft Word
• Cleaning Experience
• Computer Skills
• Retail Sales
• Restaurant Experience
• Food Production
• Food Safety
• Cashiering
• Food Handling
• Customer service
• Warehouse experience
• Manufacturing
• Microsoft Office
• Serving Experience
• Home Care
• Culinary Experience
• Writing skills
• Clerical experience
• Dishwashing
• Food service
• English
• Guest Services
• Merchandising
• Inventory Control
• Children (5 years)
• Kids (10+ years)
Languages
• English - Expert
Certifications and Licenses
Food Handler Certification
CPR & First Aid
September 2022 to September 2024
Adult and Pediatric First Aid/CPR/AED
September 2022 to September 2024
Assessments
Electronic health records: Best practices — Completed December 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Cooking skills: Basic food preparation — Familiar
December 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Basic knowledge of accounting principles
Highly reliable problem solving and reasoning skills Commendable mathematical and computational abilities Ability to work effectively for long hours
Ability to work under pressure
A good eye for details; great retention skills
Ability to multitask, a great team player
Diligent and committed to work
A keen observer
Great interpersonal and communication skills
A friendly and cheerful attitude
Highly dedicated to the job and goal-oriented
Proficiency in Microsoft Office programs such as Word and Excel Good organizational skills
Admirable resourcefulness; and has a positive outlook on life Well-organized, with good time management skills
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