Document Specialist

Cathy Mattison

Document Specialist

Sacramento, CA 95826

*************@*****.***

916-***-****

Being a Document Specialist, I am responsible for Scanning documents from our clients on a timely basis. When I am training new employees, I use what I have learned and pass it on to the new hires. Authorized to work in the US for any employer

Work Experience

Customer Service Associate

Walgreens Boots Alliance - Rancho Cordova, CA

December 2021 to September 2022

I was the main cashier: I stocked, cleaned, helped with the online orders

• Assisted customers with questions

• Interacted with customers

• Assisted customers with a warm and professional attitude Assistant Manager of Production

Ricoh-Usa - Philadelphia, PA

August 2019 to October 2021

Train old/new employees

Scan New Projects

Open and Scan Mail

Responsible for Checking Scanned Documents

Document Specialist

Compunnel Software Group

March 2018 to August 2019

-Scan projects for clients

-Mailroom

FedEx Package Handler

Warehouse (Seasonal)-Fed Ex - Roseville, CA

November 2017 to December 2017

Loaded the trucks for delivery

Filing Clerk

Auto Auction Insurance - Rancho Cordova, CA

July 2017 to November 2017

-Filed all previous day titles

- Pulled files for the processors

-Retrieved the old files from storage

Mail Room Clerk

Access Dental - Roseville, CA

November 2016 to February 2017

-Opened all incoming mail

-Scanned claim forms

-Fed Ex/UPS

Store Manager

Circle K - Citrus Heights, CA

August 2008 to September 2015

-Inventory

-Stocking

-Audits

-Daily bookkeeping

-Environmental compliance

Pharmacy Technician

Longs Drug Store - Citrus Heights, CA

May 1993 to April 2003

-Filled new and refill prescriptions

-Insurance billing

-Workmen's Compensation billing

-Stocking

-Checked for upcoming expirations

-Customer service

-HIPPA

Education

Western Career College-Sacramento - Sacramento, CA February 1986 to December 1986

East Bay Christian High School-San Pablo - San Pablo, CA September 1979 to June 1983

Skills

• BILLING (9 years)

• INSURANCE BILLING (9 years)

• PHARMACY (9 years)

• INVENTORY (7 years)

• HIPAA (10+ years)

• Document Management

• Punjabi

• Pharmacy Technician Experience

• English

• Medical Terminology

• Computer Skills

Certifications and Licenses

Pharmacy Technician License

Assessments

Customer focus & orientation — Familiar

October 2021

Responding to customer situations with sensitivity Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS & ABILITIES

Retail pharmacy procedure knowledge Accurate pharmaceutical calculations Prescription filling training Motivated self-starter Medication inventory management Pharmacy law knowledge Prescription drug labeling HIPAA Regulations In good standing with the State Board of Pharmacy Insurance billing experience Flexibility in scheduling

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