Customer Service Data Entry

Erin J. Brooks

**** *** **** *** ******: 505-***-****

Norman, OK Email: ***********@*****.***

EDUCATION:

New Mexico State University, Las Cruces, NM

Degree: Bachelor of Arts-Anthropology 2010-2014

SKILLS AND ELIGIBILITY:

Microsoft Office Proficient Willing to Relocate Geological Consulting Wellsight Expert Available for Travel Customer Service Anthropological Linguistic T-Log Expert Valid U.S. Passport Technical Writing Administrative Mainlog Experience Professional Experience

Mud Logger/Wellsite Geologist

Impac Exploration Services July 2022 to Present

● Collected, analyzed, and interpreted drill cuttings for correct lithology, hydrocarbon content, and potential hazards

● for the drilling process in the Permian Basin. (Midland and Delaware Basins)

● Collected live oil samples and followed OSHA required packaging to ship to clients.

● Adhered to mud log standard abbreviations with great attention to detail.

● Monitored gas and drilling readings to alert others to hazards.

● Serviced and maintained air powered agitator, gas chromatograph, and all in-trailer electrical components.

● Participated and engaged in daily safety briefings while providing insight into the upcoming and expected formations

● and drilling hazards.

● Provided twice daily reports to a multidisciplinary team (Geologists, Rig Superintendent, Drilling Engineer, etc) with

● high quality and timeliness.

● Communicated effectively with co-workers, rig personnel, and Geologist, forming a positive professional relationship.

● for the company.

● Trained and mentored co-workers and new employees.

● Successfully utilized spectra scout XRF analysis to assist with petrophysical properties. Howards Cleaners, Farmington, NM

Front Desk Clerk May 2011 - Present

● Performed cash, credit, and check transactions with customers

● Provided excellent customer service

● Provided timely solutions driven service for any requests or orders

● Prepped clothes for dry cleaning, washing, or pressing

● Maintained proper housekeeping

● Managed 3-4 employees temporarily at times

● Processed accounting and bank transactions for the store Mud Logger/Wellsite Geologist

Edge Systems May 2022 to July 2022

● Collected, analyzed, and interpreted drill cuttings for correct lithology, hydrocarbon content, and potential hazards

● for the drilling process in the Permian Basin. (Midland and Delaware Basins)

● Collected live oil samples and followed OSHA required packaging to ship to clients.

● Adhered to mud log standard abbreviations with great attention to detail.

● Monitored gas and drilling readings to alert others to hazards.

● Serviced and maintained air powered agitator, gas chromatograph, and all in-trailer electrical components.

● Participated and engaged in daily safety briefings while providing insight into the upcoming and expected formations

● and drilling hazards.

● Provided twice daily reports to a multidisciplinary team (Geologists, Rig Superintendent, Drilling Engineer, etc.) with

● high quality and timeliness.

● Communicated effectively with co-workers, rig personnel, and Geologist, forming a positive professional relationship

● for the company.

● Assist company on testing of new methodology or technology before implementation occurred.

● Trained and mentored co-workers and new employees. Navajo lake state park

ANS inspector April 2021 - October 2021

● Inspected boats for invasive species of muscles and other marine life

● Ran Logistical task such as helping guests with directions and guest relations

● Performed rigourous decontamination procedure for boats containing invasive species

● Verified authenticity of boat tag information and returned tags to the boats upon exit

● Maintained database entry of boat tags and guest information

● Notify law enforcement of willful violations

Farmington Municipal School

Bus aide October 2021 - June 2022

● Assisted disabled passengers with loading and unloading the vehicle

● Promoted orderly conduct and adherence to bus usage regulations

● Performed sanitation of the vehicle to ensure cleanliness was kept Southwest Conservation Corps, Durango,CO

Crew Member June 2015 - August 2015

● Performed trail maintenance and upkeep

● Contributed to fire prevention by removing trees and underbrush along trail ways

● Built shade shelters at Bear Creek

● Constructed a timber wall and filled in beaver holes

● Worked in a team to remove rocks from rock slide areas Purgatory ski resort, Durango, CO

Ticket checker October 2020 - April 2021

● Ran logistics for verifying each visitor had proper pass

● Assisted visitor with boarding ski lifts

● Instructed visitors on safety and weather conditions

● Assisted Emergency services with rescues and participated in drills

● Maintained great customer service and visitor environment Farmington Lake, Farmington, NM

Lake Host August 2020 - October 2020

● Collected money from customers and self pay areas around the lake

● Maintained great customer service by providing guidance and directions

● Performed daily sanitation duties such as trash collection and litter clean-up Bonnie Dallas Senior Center, Farmington, NM

Aide January 2017 - March 1

● Data entry of personal records and visitor logs

● Prepared rooms and daily sign in sheets

● Performed customer service duties by greeting and assisting patrons

● Answered calls and questions and provided solutions to visitors and patrons Child Care Castle Preschool, Farmington, NM

Teacher/Floater May 2013 - August 2013

● Assisted teachers as directed with task from crafts and arts to recreational activities

● Oversaw 10-20 kids during teacher lunch breaks

● Performed housekeeping duties

Volunteer Experience

Salmon Ruins Museum, Bloomfield,NM

Volunteer June 2015 - July 2022

Input data in the computer, scan photos into a database. Archive the documents in sheet protectors and put the documents in some long storage folders. Help take the boxes of artifacts to the storage building, clean the artifacts, and bag said artifacts to be put away in storage. Was awarded “Volunteer of the Year” in 2018.

San Juan Regional Medical Center, Farmington,NM

Volunteer June 2010 - August 2010

Greeting visitors and helping direct them to a patient’s location verbally and physically. Discharging patients to their cars. Delivered flowers and gifts to the patients’ rooms. San Juan Regional Medical Center, Farmington, NM

Shadowing a Speech Therapist

2011

Followed a Speech Therapist around as a volunteer over several weeks while she went through her daily appointments with disabled children in Farmington, NM. Wolfwood Refuge CO

Volunteering May 2021- September 2022

Cleaning up after the wolves/ dogs. Feed the wolves/ dogs. Refilled the water buckets. Petting the wolves / dogs.

Professional References

Claudia Grange 505-***-****

Katie Valencia 505-***-****

Markus Young 405-***-****

Former Operations Manager Edge Systems

Sara Tharp 479-***-****

Permian Office Administrator Edge Systems

Eric Blaszczyk 936-***-****

Director of Mudlogging Impac Exploration Services

Contact this candidate