Scrum Master Business Analyst

Dolapo Idowu, (CSM)

*********@*****.*** 516-***-****

PROFESSIONAL SUMMARY

Experienced Scrum Master with a proven track record of delivering high-quality software, on-time and within budget. A result-oriented and experienced Scrum Master with experience spanning over 5 years that utilizes the Agile framework. I am a strong motivator, influencer, and team player, with effective servant leadership and communication skills. I can transform any team to become highly productive, self-organizing, and value driven. I play a key role in coaching team members with a focus on Agile practices and principles aligned with the manifesto. I have collaborated closely with developers and testers who maintain a vast array of skills ensuring each member is engaged, committed, and passionate about their work. SKILLS/TOOLS

• SDLC

• Atlassian JIRA

• Rally

• Confluence

• MS Office Suite

• Agile methodologies

• JavaScript

• Collocated and non-collocated

teams

• SQL

• Salesforce

• GitHub

• JQuery

• Slack

• SAAS

• Customer Centricity

• Microsoft SharePoint

• STLC

• Excellent oral and written

Communication

• Agility

• Time Management

• Business analyst

• Project Coordination

• Risk Analyst

• Mentorship

• Servant Leader

• Kanban

• AWS

• Azure DevOps

• Metric Dashboard

• Product Management

• SAFe

• Version one

• API

• People Management

• Smartsheet

• Mobile Applications

EDUCATION/CERTIFICATION

Certified Scrum Master®

Lean Six Sigma

Bachelor of Science, Computer Engineering - Virginia State University WORK EXPERIENCE

Capital One – Richmond, VA January 2020- September 2022 Sr. Scrum Master

Project: Led a team of 7 to implement a security enhancement that decreased fraudulent claims by improving end-to-end encryption. Jira, PowerPoint, and confluence were utilized to maintain and provide team status updates. Supported the transformation Process from a waterfall to Agile, coaching the team on the various metrics to help in product delivery and maintenance.

• Created information radiators based on iteration data to increase the transparency of scrum team progress, areas of improvement, and outcomes of continuous improvement initiatives.

• Used Jira and Kanban board to track key Scrum metrics to allow for transparent visualization of project execution

• Ensured the team was focused on daily iteration goals by reinforcing the SAFe framework and scrum principles

• Protected the team from distractions, impediments, and resolution of team conflicts, maintaining focus on iteration backlog, project timelines, and ensuring team productivity

• Proactively and efficiently communicated in various verbal and written formats with external and internal stakeholders on project scope, budget, UAT planning, release management, developing actionable meeting notes, and scheduling status of implementations

• Improved the team’s velocity by 20% over a course of 5 sprints

• Fostered close cooperation, self-organizing, and growth within the team, and fill intentional gaps left in the scrum framework

• Effectively Monitored, updated, and tracked team progress using the sprint report, velocity, Burnup, and burndown chart

• Created an environment where the team is continually learning from the past influence, without authority, through effective change

• Excellent knowledge of Scrum techniques and artifacts (DoD,DoR,User stories,epics,initiatives,automation, and backlog refinement)

• Supported various teams simultaneously in an agile environment, offshore, onshore, remote, and onsite

• Collaborated with other Scrum masters in the organization to set up appropriate Scrum of Scrum to manage cross-team dependencies

• Thorough understanding, and knowledge of Software Development Lifecycle (SDLC).

• Coached leadership, stakeholders, and teams on agile principles to support the transformation to agile.

• Facilitated PI planning event, participated in the delivery planning effort, participated in Scrum of Scrum and other project events

• Facilitated daily standups, sprint planning, team retrospectives, backlog refinement, tool configuration, and product (software) demos

• Partnered with the Product Owner to manage the Product Backlog and continuous delivery of features BluePrint Automation Company– Chesterfield, VA February 2019 – December 2019 Scrum Master

Project: Coached newly formed UI/UX team of 7 to enhance and customize a SaaS system to increase customer engagement and productivity. Removed impediments and reduced risk to team progress through mitigation and contingency planning in partnership with stakeholders, and partner teams and escalation to leadership. Utilized Excel, PowerPoint, and Jira.

• Partnered with the Product Owner to manage the Product Backlog and ensure delivery matched scope commitment

• Monitored team metrics, such as iteration burn-down, velocity, and estimated vs. delivered value.

• Developed and maintained all project deliverables throughout the project lifecycle and reviewed the deliverables with the IT program manager and leadership to identify project risk, develop a risk management plan, and actively manage risk throughout the project lifecycle.

• Functioned as an agile coach, coached the team, and worked closely with other scrum masters to remove impediments

• Administered all scrum ceremonies for the agile team including daily standups, project planning, retrospective, and demos

• Utilized problem-solving skills to analyze and resolve issues that affected business operations and goal achievement.

• Utilized negotiation and positive psychology skills to analyze, and resolve team conflict or misunderstandings to maintain a positive team culture

• Facilitated the competition of assignments efficiently without dictating work, and provided support using a servant leadership style

• Built a trusted and safe environment where problems can be raised without fear or punishment to perform their responsibilities

• Improved team velocity by incorporating capacity planning into sprint planning sessions and tracking and communicating progress to all stakeholder teams and management

• Ensured observance of DoD and DoR

• Supported performance Test execution, CI/CD, and DevOps initiatives, including pipeline and automation and support

• Promoted continuous improvement and ensured retrospective items landed in the backlog and had a clear ownership Elevance Health– Buffalo, NY January 2018 – January 2019 Scrum Master

Project: Led 2 scrum teams in deploying software that increased data visibility while implementing NetSmart software that assisted healthcare workers in uploading patient documentation while utilizing the Scrum framework.

• Created an effective Scrum environment for the team, track burn-down issues and progress.

• Assisted product owner and team in creating, grooming, and prioritizing users' stories using Jira while employing techniques like Fist of Five, Planning Poker, wideband Delphi, etc.

• Protected development team from outside distractions, clearing impediments and resolving conflicts, keeping team focus on product backlog and project timeline.

• Worked closely with the product owner and development team in refining backlog and facilitating continuous delivery of features, goals, and milestones.

• Utilized slack, and zoom, for team coordination.

• Effectively tracked team progress using burnup, burndown, velocity, and forecasting.

• Aligning, reinforcing, and educating team members on Agile methodology and Scrum framework.

• Facilitated Scrum Ceremonies – Backlog refinement, Sprint planning, Daily Scrum, Sprint review, and Sprint Retrospective meetings.

• Collaborated and communicated with the development team ensuring the customers’ requirements, deliverables, and acceptance criteria for each project are clearly understood and maintained as described by the product owner

• Provided solutions and continuous improvement opportunities to efficiently solve problems and provides critical thinking skills.

• Facilitated customers’ involvement to ensure their expectations are aligned regarding the development, delivery, and timely completion of their requests.

• Managed dependencies for the team, provided visibility into team delivery plan and progress, and enabled continuous improvement within the team.

• Managed and tracked sprints to ensure the Scrum team adhered to requirements and not permitting changes to sprint.

• Involved in Coaching new Scrum teams in various Scrum aspects and processes and adhering to the generally accepted scrum rules for product/program/portfolio development.

Healthcare Limited- Lagos, Nigeria April 2015– December 2017 Project Manager/Scrum Master

• Managed projects through status meetings, weekly reports, identifying risks, and tracking issues.

• Drove lean-agile mindset, helped the teams embrace core values, principles, and agile processes/practices

• Supported transformation process from a waterfall mindset to agile

• Engage client to gather software requirements/business rules, and ensure alignment with development teams

• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, and data flow/data model diagrams.

• Facilitated Scrum Ceremonies – Backlog refinement, Sprint planning, Daily Scrum, Sprint review, and Sprint Retrospective meetings.

• Sound knowledge of story point estimation, automated testing, agile games, and retrospectives.

• Utilized Excel, SharePoint and Jira, and PowerPoint to manage and share relevant communication with team and stakeholders. Used technical acumen to support team in technical issue solution

• Used scrum of scrum event to coordinate cross-functional team dependencies and collaboration

• Maintained dependency plan between plan sprints across engineering, infrastructure, and other parties, tracks sprint progress, issue resolution, and removed obstacles to ensure that the sprint commitment is met

• Ability to adapt to a changing environment

• Identify and reconcile errors in client data to ensure accurate business requirements.

• Managed projects using Azure DevOps and end-to-end software engineering organizations to enable amazing business result

• Draft and maintain business requirements and align them with functional and technical requirements.

• Facilitate monthly meetings with clients to document requirements and explore potential solutions.

Contact this candidate