Medical Assistant Customer Service

*** ****** **. ***** *****, GA *****•828-***-****•*****************@*****.***

Denise Phillips

Objective

To obtain a position in a friendly fast paced work environment. One of which I will be able to apply my multi-tasking abilities and superior customer service.

Experience

August 2017- SunTrust Bank, now Truist Financial Corporation

Present

Relationship Banker

Client care including, opening/closing accounts (checking, savings, IRA’s, CD’s, etc.)

Meeting personal incentives as well as for the overall branch (received Gold Performance Excellence Award in 2018 for finishing the year in the top 5% of the entire SunTrust footprint)

Fulfilling duties as a teller, when needed. Responsible for cash handling while ensuring cash drawer is in balance

January 2017- Olive Garden

August 2017

LBO Manager

(Lobby, Bar & Off Premise Catering)

Daily restaurant operations including quality guest service assurance

Overseeing every aspect of the bar, host, busser, takeout and delivery/off premise catering teams

Responsibilities include employee scheduling, inventory counts, placing all bar orders, organizing all deliveries and off premise catering events,

July 2011- Chili’s Bar and Grill

January 2017

Bar Manager

Daily restaurant operations including quality guest service assurance

Overseeing every aspect of the bar including inventory, invoices and employee scheduling

Former service/training manager

September 2002- Applebee’s Neighborhood Grill and Bar

July 2011

Bar Manger

Daily restaurant operations including quality guest service assurance

Overseeing every aspect of the bar including, inventory, invoices and employee scheduling

Former kitchen manager as well as training manager

December 1998- Buffalo’s Café

September 2002

Manager

Daily restaurant operations

Food and BWL inventory

Employee scheduling

December 1993- December 1996 Georgia Dermatology and Skin Cancer Center

Medical Assistant

Taking patient histories

Assisting in biopsies and surgeries

Administering phototherapy to patients

Education

September 1995- May 1997 Valdosta State University Valdosta, GA

References are available on request.

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