Cocktail Server Customer Service

Diana M. Higgins

**** ***** ******* **. *** ****, Henderson, NV 89052

***********@*****.*** 702-***-****

Objective

Obtain a bartending position where I can apply my customer service expertise, prepare and serve traditional and specialty cocktails, and create a professional environment that is enjoyable for customers.

Certifications

Crescent School of Gaming & Bartending, Bartending Program, Graduated May 2012

Nevada Gaming Control Board, Active Gaming Employee Registration

Languages

Fluent in English and Spanish.

Work Experience

06/ 2020 to 09/2021 Bar Host

Wildfire Lake Mead Henderson, NV

Took orders and prepared drinks for guess.

Fixing machines, paying jackpots.

Cleaning and preparation for the next bar host.

09/2021 to Present Bar Host

Barley’s Casino & Brewing

Take drinks and food orders from guess.

Prepared drinks for cocktails waitresses.

Managing cash, credit cards tabs.

08/2015 to 05/2020 Bartender

Fiesta Henderson Hotel & Casino Henderson, NV

Well bartender in Sports Book and on casino floor.

Responsibilities included taking orders from cocktail waitresses, serving drinks

to customers, managing cash and credit card tabs, preparing drinks, and cleaning bar and tables.

06/2014 to 08/2015 Cocktail Server and Bartender

Ellis Island Casino & Brewery Las Vegas, NV

Cocktail server and ‘well’ bartender in karaoke lounge and on casino floor. Responsibilities include taking orders, serving drinks and meals to customers, managing cash and credit card tabs, preparing drinks, and cleaning bar and tables in a crowded fast-paced environment.

10/2012 to 02/2015 Bartender

Ocean One Bar & Grille Planet Hollywood Miracle Mile, Las Vegas, NV Responsibilities include taking orders, preparing and serving drinks for all customers at 30-seat bar, managing cash and credit card tabs, preparing drinks for all restaurant servers, answering telephone, handling all take-out orders, bar inventory, stocking, and cleaning.

05/2010 to 12/2012 Cocktail Server and Cashier

Krave Nightclub Las Vegas, NV

Took customer orders, served cocktails, accepted cash and credit card payments and provided information on bottle service and special events.

Education

College of Southern Nevada General Education Courses, Graduation TBD

Rancho High School Las Vegas, NV, Graduated 1998

References

Kate Smalley, 225-***-****

Bartender, Cosmopolitan Hotel and Casino

Wayne Rose, 702-***-****

Floor Supervisor

Steve Muro, 702-***-****

Bartender, Station Casinos LLC

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