Data Entry Customer Service

RESUME

Ramesh Pandey

Vill+Post: kotwa Nariyanpur

Distt: Ballia UP(277501)

Mob- 093********

E-mail - ****************@*****.***

Career Objective

Seeking the position in an organization that will enhance my horizon of knowledge and give me the chance to prove myself as the best candidate in the organization. To be an integral part of a competitive work environment, which would help me grow, both on the intellectual and personal front while contributing to the growth and success of the organization.

Summary

Solutions-focused, with hands-on skill in Team management with outstanding customer service skills. Accustomed to working in fast paced environments with the ability to prioritize tasks, think quickly and successfully handle difficult clients in all type of settings with strong communication skills. Excellent inter - personal skills, ability to learn quickly and work well with others.

Technical Skills:

Computer Literacy on MS-Office applications

Experience in working on Tally erp9 and MS-Excel

Operating Environment :Windows 2000, XP, 10

Working ExperienceExperienc:

- From August 2019 to March 2021 worked as Sales & Billing Executive in KalikaGanj FL Shop CoochBehar WB.

- From July 2013 to March 2018 worked as 'Account Executive' in '3 Generation Noida' Roles and Responsibilities:

Work Place: KalikaGanj FL Shop

Role: Sales & Billing Executive

Tenurity: 1 years 7 months

Responsibilities:

• Responsible for sales order entry in ERP

• Making Challans, e-way bills, credit note, debit note, good return/receive notes.

• Sales Invoice Generation and Propharma invoice.

• Verification of bills and material before giving customer.

• Interaction with Sales team

• Daily, weekly and Monthly Sales report generation.

• Stock Updation and review in soft and hard copy

• Track inventory level.

• Physical Stock taking and updating.

• Bank Account management

Tools Used:

Tally erp9. 0

MS-Excel

Work Place: 3 Generation

Role: Account Executive

Working Tenure: 5 Years

Responsibility:

• Identification of account related issue and resolving it.

• Management of customer account

• Data Entry for the items send

• Account updation of important and export items.

• Making spreadsheet for the daily report

• Tally reporting

Key Skills

• -Ability to get along with team members to achieve a common goal

• -A very good team player

• -Excellent command to understand people mindset

• -Ability to establish relationship and trust with customer by ensuring qualitative service

• -Excellent command over comprehension.

• Abiility to handle customers of different mindset.

• A quick learner of the new tools and accessories. Strengths:

-Enthusiastic and hardworking.

-Positive attitude.

-Responsible towards work.

-Self-motivated and directed.

-Well team player

- Fast learner

-Self Motivated

Academic Qualification —

-B.Com From “Mahatma Gandhi Kashi Vidhyapith Varanasi" with 50% in 2012.

-Intermediate from Adarsh Seva Intermediate Collage ( UP board )with 55% in 2009

-High School from Swami Atmanand U.M.V. Todarpur Ghazipur(UP board) with 67.6% in 2007

Achievements

-Awarded as the best nesting agent in training.

-Awardes as best executive.

-Winner of Inter-school Quiz competition.

-Winner of governoraward in scout/guides

Extra-Curricular Activity

-Participated in science seminars and workshops in school.

-Participated in many Quiz competitions.

-Participated in seminar of 3D animation held at M.P School Varanasi by BITS

-Participated in soft skill training by Adobe

Hobbies

-Internet Browsing

-Writing

-Reading

-Listening music

-Teaching

- Cooking

Personal Details

Name: Ramesh Pandey

Father's Name : Mr. Naval Shankar Pandey

Mother's Name : Mrs. Sita Pandey

Date of Birth: 20 Apr 1991

Languages known: Hindi and English.

Address: Ramesh Pandey

Vill+post: kotwa nariyanpur

Distt: Ballia (277501)

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